1. Actions Speak Louder Than Words

2. Types of Nonverbal Communication Appearance Gestures Posture Eye Contact Facial Expression Vocal Cues Spatial Relations

3. Appearance Clothing Accessories Jewelry Hair/Makeup Cleanliness

4. “The Secret Behind the Magic of Disney” by Janna Oberdorf The dress-code rules at Disney theme parks may go father than the normal dress code for a day at work, but it’s not easy for Disney employees to maintain the magic of Disney. Just ask anyone who works there. Women: Earrings no larger than a Quarter Men: No Beards, short sideburns, clean & trim fingernails All: Natural hair color and makeup http://journalism.nyu.edu/publishing/archives/livewire/archived/the_secret_behind_the_magic_of/ Why?

5. Gesture: Movement of part of the body to express an idea or meaning Most Common: Hands and head Gestures

6. Gesture: Standing with hands on hips Meaning: Readiness, aggression Gesture: Hands clasped behind back Meaning: Anger, frustration, apprehension Gesture: Rubbing the eye Meaning: Doubt, disbelief Gesture: Biting nails Meaning: Insecurity, nervousness Gesture: Rubbing hands Meaning: Anticipation

7. What’s it mean? Gesture: Brisk, straight walk Meaning: Confidence Gesture: Sitting with legs crossed, foot kicking slightly Meaning: Boredom Gesture: Sitting, legs apart Meaning: Open, relaxed Gesture: Arms crossed on chest Meaning: Defensiveness Gesture: Walking with hands in pockets, shoulders hunched Meaning: Dejection Gesture: Hand to cheek Meaning: Evaluation, thinking Gesture: Touching, slightly rubbing nose Meaning: Rejection, doubt, lying Gesture: Locked ankles Meaning: Apprehension Gesture: Head resting in hand, eyes downcast Meaning: Boredom Gesture: Sitting with hands clasped behind head, legs crossed Meaning: Confidence, superiority Gesture: Open palm Meaning: Sincerity, openness, innocence Gesture: Pinching bridge of nose, eyes closed Meaning: Negative evaluation Gesture: Tapping or drumming fingers Meaning: Impatience Gesture: Steepling fingers Meaning: Authoritative Gesture: Patting/fondling hair Meaning: Lack of self-confidence; insecurity Gesture: Quickly tilted head Meaning: Interest Gesture: Stroking chin Meaning: Trying to make a decision Gesture: Looking down, face turned away Meaning: Disbelief Gesture: Pulling or tugging at ear Meaning: Indecision Gesture: Prolonged tilted head Meaning: Boredom

8. Posture Posture: Position of a person’s body when standing or sitting

9. Eye Contact Gain recognition Signal emotions Indicate purposes

10. Facial Expression Eyebrows Mouth Nose Forehead

11. Vocal Cues Pitch: Highness or lowness Rate: Speed Volume: Loudness or softness Quality: Sound

12. Spatial Relations Intimate –Up to 1.5 feet Personal –1.5 to 4 feet Social –4 to12 feet Public –> 12 feet

13. Culture Gender Relationship Emotions “Bubble Changers”

14. Assignment: Determine Your Personal Space Preference

15. Sources 25 Gestures List http://listverse.com/2007/11/08/25-examples-of-body-language/ Various Photos Google Images Person to Person: Speech Communication Textbook 1990 Edition