1. European Association for International Education www.eaie.nl  "to help create a global environment where there is mobility and education for all”  Links international education professionals across the world  Membership: 1800 Annual conference: 3600 participants  9 Professional Sections; 7 Special Interest Groups

2. EAIE Special Interest Group: ACCESS - Access & Inclusion in International Higher Education  Equal participation in international educational opportunities  Collaboration of international education professionals and disability professionals

3. Can we handle this? Better?

4. Case 20 year old student from University of Sussex spending one year studying at the University of Amsterdam on Erasmus exchange Administrative Officers responsible: University of Sussex – Adele Browne, European Officer University of Amsterdam – Femke ten Bloemendal

5. Steps in the process Selection of outgoing students – identifying those who may need support Pre-departure preparation Contact with students abroad Relationship with the partner institution Emergency procedures – home institution, partner institution and between the two Privacy and contact with families

6. Questions What key issues are raised by this case?... privacy, adult responsibility, communication... What actions could be taken by the home and host institution to prevent this kind of emergency situation happening again? What about private health insurance?