1. 1 The network of leading European providers of services to people with disabilities

2. 2 How can AVRE enterprises maximize their benefits from EPR membership? How can they increase their activities international cooperation through EPR?

3. 3 EPR actions excellence continuous improvement exchange of best practice learning together leading - proactive - innovative servicing members impacting on sector EPR mission

4. 4 sectoral context UN Convention EU Disability Strategy CoE Action Plan Services Directive WHO ICF Aging Mainstreaming …. networking representation selection of issues challenges, opportunities for EPR members EPR network informationactions EPR members development/deployment of solutions & answers research & analysis needs assessment internal dissemination training & advice sectoral stakeholders enhance sector demonstrate “leading” role external dissemination influencing policy favourable policies validate solutions

5. 5 Contextual challenges & opportunities Principles of business models Changing markets Competition Competitiveness Cross-border service provision Mainstreaming CBSs Holistic approach Person-centred New target groups ICF Justify added value Quality Cost-effectiveness Tendering Transparency Accountability Opening of new branches Mobility of clients Mobility of professionals Decentralization Partnerships User-involvement DM services Changing primary processes External accreditation Benchmarking Outcome measurement Integrated ICTs Balance mission/values with business obj. Int. Joint ventures Global perspective Cultural sensitivity Recognition professional qualifications European quality system

6. 6 EPR activities & services PROFESSIONAL DEVELOPMENT RESEARCH & DEVELOPMENT PUBLIC AFFAIRS External Activities Centre Action Plans Menu of standard services opportunities  Training Programmes  EU funding  EU policies  Representation / PR  Partnership building  KMC  Newsletter  Project participation  Reduction fees  PA event  E-bulletin  Funding alerts  Public relations  Meeting facilities  Workshop management  General seminar  Centre visits  Reduction of fees  Management training  Quality  Self-directed learning  Staff placements  Exchange good practice  Benchmarking  Introduce new services  Strategy development  Consultancies  Influence policy  Gather information

7. 7 Vocational assessment Disability management Benchmarking on performance indicators Strategic Management Decentralisation & Mainstreaming Involvement in international consultancy Financing mechanisms Examples of CAP activities

8. 8 Information on funding opportunities via targeted funding alerts, e-bulletin (In-house) training seminars Advice on writing the application Identification and contact of partners for your consortium Meetings with relevant officials Participation as a project partner Dissemination of the results of your project Funding related services

9. 9 CONSULTANCY Technical assistance EU Studies National Ministries GRANTS RESEARCH Opti-Work Employment Guidance Quality PROJECTS Project activities of EPR

10. 10 Learning with peers Prestige at national and European level Use of results for lobbying Reduced costs for activities Benefits to Project Partners Strengthening contacts among EPR members

11. 11 September - EQUASS Auditors’ training, Porto - Strategies for a decentralised service-delivery, Brussels - Increasing the recognition of skills and competences in VET, Olsberg - Not-for-profit social service providers in a competitive environment, Nijmegen October - Optimising strategies for integrating people with disabilities into work, Brussels November - Sustainable partnerships between service providers and employers, Brussels - European quality framework for social services, Verona - Outcome Measurement as way to demonstrate added value of services, location tbc December - Service-delivery to elderly disabled: required skills, attitudes and approaches, location tbc

12. 12 Full members Associate members EPR member organisations Opera Don Calabria, Italy CRPG, Portugal National Learning Network, Ireland Stichting Revalidatie Limburg, the Netherlands Fundación ONCE, Spain RehabCare, Ireland CRM, France Josefs Gesellschaft, Germany SRH Learnlife AG, Germany Pulmonary Association Heli, Finland tjfbv, Germany Institute for Rehabilitation, Slovenia Theotokos Foundation, Greece Pluryn Werkenrode, the Netherlands Heliomare, the Netherlands Eden Foundation, Malta Astangu, Estonia AVRE, Norway Ifross, France Durapart, Norway Momentum, UK Chaseley Trust, UK

13. 13 Thematic Group 1 Thematic Group 3 Thematic Group 2 Mercurio Thematic Group 4 CVdatabase DiscussionGroup TrainingSeminar LearningGroup ProjectTeam KMC E-library Discussionforums