2. Adventure Land: Explore New Frontiers for Freshen Through Peer Advising October 10, 2014 NACADA Sue Saunders and Sarah Johnson California State University Channel Islands

3. Brief overview of our campus size, advising model and staffing Why the need for early freshman advising Strategies utilized to increase freshman advising during the first year Assessment Presentation Overview

4. Located in Camarillo, California (approximately one hour from Santa Barbara) 23 rd Cal State University California State University Channel Islands

5. Growth Of The Campus Opened doors to transfer students Fall 2002 Opened doors to freshman students Fall 2003 Approximately 6,000 students

6. Academic Advising Professional Staff Director of Academic Advising & Learning Support Services 2 Assistant Directors of Academic Advising –Technology Services –Special Populations Peer Advising Coordinator 3 Full-time Professional Advisors 1 Administrative Support Coordinator 5 Peer Advisors 3 Student Assistants 1 Graduate Intern Per Semester

7. Highly effective academic advising is critical to student retention leading to degree completion Concentrated our efforts in the following areas: Early Communication – Prior to Orientation Orientation (IVO) and Summer Connections - Professional Advisors/Peer Advisors Strategies to increase advising connections during crucial first year Goal: Enhance and Increase Freshman Advising First Year

8. Early Communication – Prior to Orientation

9. Early Communication Hobson email from Admissions –Welcome to CI –Intro to Advising Staff –Explains group advisement and advising connections during Orientation –How registration will take place Fall 2012 Added on-line homework assignments to Early Communication prior to IVO Students came to IVO better prepared Fall 2013/Fall 2014 Students completed on-line Pre-Orientation modules - Early Communication prior to IVO Students came to IVO better prepared

10. Island View Orientation IVO and Summer Strategies Utilized to Build Connections to Advising

11. Island View Orientation (IVO) Two-Day mandatory Orientation 2011 - Facilitated two workshops (first day) –Students registered on the second day 2012/2013/2014 - Build schedule and Schedule Check –Students registered at home

12. Encouragement of University 100 (Student Success Seminar – 1credit) Promoted during Island View Orientation Flyer in Orientation Packet Promoted during the Parent Session

13. First Semester Course Suggestions Maps out a plan for the first semester Lists University 100 as a suggested course on all major sheets #1 tool to use in selecting first courses Easy for students and peer advisors to follow during schedule build session A key reference to take home for review before registering on-line

14. Last communication during IVO –Make a STAR appointment

15. Summer Strategies (after IVO) Fall 2012 students registered at home for the first time Advisors checked schedules –Goal: all freshmen full time and in appropriate courses Two Weeks during the summer students returned to the campus to meet with Peer and Professional Advisors one-on-one (phone/Skype appts. available as well) Eliminated much of the add/drop activity during the first few weeks of the semester Continued this practice 2013/2014 Major outcome – eliminated a lot of freshmen needing assistance during the first few weeks of the semester.

16. Strategies to increase advising connections during crucial first year

17. Importance Of Freshman Advising During The First Two Terms During Orientation Freshman students are on information overload – How much do they really remember about advising and requirements?? Goal established – To bring as many freshmen in for Advising Sessions during 1 st term –Students are more likely to retain information –Students are more likely to stay in contact with advising throughout the academic journey –Students are less likely to make mistakes with future course selections

18. Targeted the following: University 100 STAR appointments Increase the Availability of freshmen STAR Appointments Peer Advising Connection with Professional Advisors Delivery of Services Strategies to Increase Connections During Academic Year

19. Advising Collaboration with University 100 40-50% Enroll in University 100 Professional Advisors encouraged to teach a course A Peer Advisor is assigned to each course Major assignment is to complete the STAR Appointment

20. Star Appointment Set the foundation for the advising experience Review the Advising Syllabus (both student and advisor sign) Review GE/Major advising forms Brief explanation of the CI Academic Requirements Report Begin the foundation for the educational plan

21. Star Appointment Begin the process of selecting spring schedule Conclude with importance of Advising Portfolio Student completes evaluation of session Advisor places notes in AdvisorTrac

22. Consistent Advising Through Star Appointment √ List Academic Affairs Contract Advising Contract Inform student about faculty advising – encourage mentoring relationship with faculty Review advising brochure http://www.csuci.edu/academics/advisi ng/islandcompass.htm

23. Student Leaves STAR APPT With Plan For Next Semester Documents courses suggested by advisor Reinforces some general planning tips & grad requirements Reinforces faculty advising No need for student to return for advising once the schedule is out

24. Professional Advisors VS Peer Advisors… That is the ? IVO– Professional Advisors lead workshops to assist students with basic understanding of degree requirements and schedule building Once the semester begins – Professional advisors spend more time with transfer students and continuing students with more complex advising issues Peer Advising came on board to meet the demands for additional freshman advising

25. Strong Dependence on Peer Advising for the First Year Peer Advising is compatible with all advising delivery models Tight Budgets – expansion of advising units Peer advisors working with appropriate advising tasks free up professional advisors for more complex advising appointments Provides students with professional growth and leadership opportunities Students informally advise students – Why leave it to chance? (formalize the program)

26. Is it possible for Professional Advisors to Connect with Freshmen in a Meaningful Way? CI Freshmen population growing each year Freshmen connect briefly with professional advisors during orientation Outcome: –Freshmen losing connection with Professional Advisors once term starts

27. Peer Advising Program Director of Advising has coordinated the Peer Advising Program Due to expansion of Peer Advising program a new position was created Sarah Johnson was promoted to a new classification and assumed the role of Peer Advising Coordinator

28. STAR Week Workshop Plan Fall 2011 a plan was developed to engage professional advisors with freshmen during the first semester –Decision was made to offer group workshops for Freshmen –Cover all information in one-on-one advising session

29. STAR Week Fall 2011 Professional Advisors facilitated 6 workshops a day for a week Limited to 10 students Held in Conference Room with laptops Peer Advisors on–hand to assist with course selections for Spring semester

30. STAR Weeks Fall 2012/2013/2014 Now offering sessions in our own workshop room located in the Advising Center Most sessions are not specific to major –Piloted most popular major sessions

31. Promotion of STAR Weeks Email sent to all freshmen Posters All TV Screens on campus University 100 assignment

33. STAR Week Evaluation

34. STAR Week Results (last year) 185 students attended 163 Evaluations completed –I understand the advising structure at CI and know what is expected of me as the student in the advising process (52% strongly agree and 45% agree) –The advising portfolio I received will be useful in understanding CI major and graduation requirements (64% strongly agree 33% agree) –After completing the STAR session, I know how to select my Spring classes (58% strongly agree and 37% agree) –My overall impression of the academic advising I received during this STAR session was a positive one (61% strongly agree and 37% agree)

35. STAR Appointment Format for the Remaining Year Professional Advisors facilitate Transfer STAR appointments for the rest of the semester Peer Advisors continue to meet with freshmen students for one-on-one STAR appointments for the remaining academic year

36. Peer Advisor Assessment Results (238 Surveys) My Peer Advisor was willing to spend sufficient time with my issues and concerns. (95% strongly agree and 5% agree) My Peer Advisor was well informed of other campus services and referred me to the appropriate Department/Office. (If applicable) (86% strongly agree and 7% agree) My Peer Advisor was approachable and easy to talk to (95% strongly agree and 4% agree) My overall impression of the Advising Center is positive. (92% strongly agree and 8% agree)

37. Peer Advisor Assessment “My appointment was very helpful! I have a strong idea as to how I will plan my next few years at CSUCI.” “My Peer Advisor was very friendly and helped me with the information I required and much more. The advising she gave me was overall very effective.” “Gave me so much information! Reassured me I made the right choice for my education by picking Channel Islands. ” “Ellen was very easy to talk to and a great resource for me to figure out my path for the future. It was a great experience! Thank you!”

38. Advising Not Mandatory – Proactive Strategy To Bring In The Remaining Freshmen! Fall semester email campaign to all students not enrolled in University 100 Second semester –Email campaign –Peer Advisor – Focus on this strategy Spring Semester

39. STAR Appointment Assessment End of the Fall Semester – 73% of Freshmen completed a STAR appointment 57% of the Freshmen met one-on-one with Peer Advisors 41% attended “STAR WEEK” group Star Appointment 2% of the freshmen met one-on-one with a Professional Advisor

40. Staffing and Delivery of Services STAR Appointments – One Hour General Appointments – half-hour Walk-in Tuesday and Wednesdays – Two Advisors Follow the STAR…Leads to all advising services

41. Question And Answer Session Contact Information: –Sue Saunders, Director of Academic Advising and Learning Support Services –sue.saunders@csuci.edusue.saunders@csuci.edu –805-437-8514