1. Copyright © 2002 - WJC Designs 1 3/23/2002 ISO 9001 is a universally accepted minimal Quality Management System ISO 9001:2000 Overview

2. Copyright © 2002 - WJC Designs 2 3/23/2002 A Quality Management System is the portion of a business that manages the allocation of resources so that specifications can be successfully met. ISO 9001:2000 Overview

3. Copyright © 2002 - WJC Designs 3 3/23/2002 The reason for an effective Quality Management System is Customer Satisfaction. ISO 9001:2000 Overview

4. Copyright © 2002 - WJC Designs 4 3/23/2002 All businesses have a Quality Management System Some are just poor systems. ISO 9001:2000 Overview

5. Copyright © 2002 - WJC Designs 5 3/23/2002 ISO 9000 is a family of standards of a Quality Management System (QMS) that are reviewed and improved every five years. ISO 9001:2000 Overview

6. Copyright © 2002 - WJC Designs 6 3/23/2002 New focus in the ISO 9001:2000 Process Control ISO 9001:2000 Overview

7. Copyright © 2002 - WJC Designs 7 3/23/2002 New Emphasis in ISO 9001:2000: Effectiveness of processes ISO 9001:2000 Overview

8. Copyright © 2002 - WJC Designs 8 3/23/2002 New challenge of ISO 9001:2000 Continual Improvement of all processes ISO 9001:2000 Overview

9. Copyright © 2002 - WJC Designs 9 3/23/2002 The complete slideshow may be ordered from WJC Designs Publishing. $19.95 ISO 9001:2000 Overview