1. Please Sign in Hello Attendees, Please enter the following information in the chat box before the Full name Email address Account name you are representing Store name you are representing (for Store Managers) We appreciate your cooperation and will begin the trainings shortly. www.cstoreoffice.com

2. C-STORE OFFICE CASH RECONCILIATION TRAINING www.cstoreoffice.com

3. Introduction Welcome to C-Store Office www.cstoreoffice.com Who am I? My name is Sue Bitter and I’m the Accounting Integration Specialist How to reach me: 1-888-306-0640 ext. 2040 s.bitter@petrosoftinc.com

4. Agenda www.cstoreoffice.com The Navigator Where and What is the Navigator Shift Information Accepting Shifts What to look for before Accepting a shift How to Accept a Shift How to Undo a Shift How to Re-pull a Shift How does C-Store Office Calculate the Over/Short? Expenses What is classified as an Expense and how to Account for Expenses in C-Store Office. Reconciling Your Cash How to Understand and Reconcile Your Cash Reconciliation Screen. MA for Today Sales Sum Checking your NRGT

5. How does C-Store calculate your over/short www.cstoreoffice.com Sales CigarettesLotteryPhone CardCar Wash MOP CreditDebit CardCashATM C-Store Office matches Sales information against your Method’s of Payments (MOP’s) to calculate your Overage and Shortage. Short/Over

6. What have you learned? Review questions www.cstoreoffice.com

7. Review Questions www.cstoreoffice.com If you need to look at a shift or make changes to a shift that you can no longer view under Accepted Shifts, where can you go to pull that shift information back into Accepted Shifts? A)You cannot re-pull the shift once it leaves the Accepted Shifts. B)Call C-Store Office and ask them to pull the shift back into Accepted Shifts for you? C)You can re-pull the shift from the Shift Reports Acceptance Log. D)You can re-pull the shift from the Shift Changes History. The correct answer is: C “You can re-pull the shift from the Shift Reports Acceptance Log under Related Information.”

8. Review Questions www.cstoreoffice.com How does C-Store Office calculate your Over and Shorts? A) Sales – Safe Drops = Over/Short B) Sales – Cash Deposit = Over/Short C) Sales – Methods of Payments = Over/Short D)Sales – Paid Outs = Over/Short The correct answer is: C “Sales-Methods of Payments = Over/Short.”

9. Review Questions www.cstoreoffice.com When you sell out of a Ticket, what is the first thing you should do? A)You should put a new Game out in the box that you use to sell to the customer. B)You should enter the new Game on your Count Page. C)You should mark the Ticket as Sold Out on the Count Page. D)Both A and B. E)None of the Above. The correct answer is: C “You should mark the Ticket as Sold Out on the Count Page, then enter the new Game under the Count Page and then put the new Ticket out for sale.”

10. Review Questions www.cstoreoffice.com On the Cash Reconciliation Page what is the one thing you must check to make sure it is accurate and if not you must change it? A) Total Sales. B) Shop & Save. C) Credit Cards. D)Cash. The correct answer is: D “Cash.”

11. Review Questions www.cstoreoffice.com What is MA for Today? A) Merchandise Additions for Cash. B) Ingredient Method of Accounting sales for the day. C) Both A and B. D) All of the Above. The correct answer is: D “Both A and B.”

12. Training Center www.cstoreoffice.com For additional testing on what you have learned, please refer to our new “Testing Center”. You can access this new feature by clicking on the help icon, and then choosing the testing center icon.

13. Questions and answers How can I help you? www.cstoreoffice.com

14. Feedback How did I do? www.cstoreoffice.com

15. THANK YOU FOR YOUR TIME! www.cstoreoffice.com Get in Touch Petrosoft LLC 2025 Greentree Road Pittsburgh, PA 15220 1.888.306.0640