1. LEADING INNOVATION TEAMS

2. Creating Return on Innovation Innovation Facilitators Leadership Innovation Strategy Vision Champion Tolerance for failure Strategic Assets Input, Process, Channel, Customer and Market Knowledge Assets People Innovation Champions Skills & Competencies Intrapreneurs Organization Culture Values Norms Commitment Resources Compensation Intellectual Capital Financial Time Space Innovation Performance New or altered products, services, processes, systems, organizational structures, or business models. Return on Innovation Business Results Growth Profits Increased Margins Market Results Market capitalization Market growth Innovation Behaviors Management Practices Formal Innovation Processes Unstructured Innovation Processes Collaborative Innovation Processes Knowledge Processes Capture of existing internal and external knowledge Creation of new knowledge Dissemination and sharing of knowledge Innovative Barriers Mindset Not-invented-here Nothing-is-invented-here Shortage of resources Organizational bureaucracy Lack of motivation SOCIETAL FACTORS Society / Culture Historical Context REGULATORY FACTORS Government & Social policies ECONOMIC FACTORS Technology Intellectual Resources Strategic Partners National Context

3. Facilitating innovation through… Effective leadership Organization structure Organization culture People and team work Reward & Performance Evaluation Systems

4. The case of Critical Mass Critical MassCritical Mass Issues to be analyzed: 1. Business Model 2. Leadership 3. Organization Structure 4. Organization culture 5. Human resources 6. Team work

5. Team analysis: 90 minutes, 6 teams Analysis of issue using: 1. The Critical Mass case 2. The textbook and class materials 3. www.criticalmass.com www.criticalmass.com Presentation to class (3 slides): 1. Explanation of the issue 2. Application of concept(s) 3. Insights and/or recommendations

6. Teams Leader responsibility Pick up team package Choose a place to meet Monitor progress against time allotted and assignment objectives Ensure everyone is engaged in the assignment Get the team with their presentation back to class on time

7. TEAM ASSIGNMENTS 1 Bhansali, Akshay Cortes Borges, Vitor Jia, Ruobing LEADER Melhorn, Carine Shahid, Umer Tombides, Ashlee Weijerman, Mitchell 2 Domingues Fonseca, Rafael Dwumfour, Joseph Gunchin-Ish, Dolgorsuren Keuthen, Emily Mougenot, Rolland LEADER Vega Morales, David Winkler, Jean-Luc 3 Faerch, Maya Gordon Ubillus, Alina Jajeh, Katrin Mukeshimana, Francine LEADER Pestano, Louie Wu, Elizabeth 4 Abidine, Sidi Mohamed Lemine Frederiksen, Gitte Juergens, Sarah Jungbluth, Regina Rutherford, Gerald Turmena Burin, Andre LEADER Urieta, Marie 5 Angeli, Stefano Khon, Sotheary Pedersen, Soeren Pesce Eliezer, Gabriella Schmidt, Daniel Woo, Alice Xiong, Tianni LEADER 6 Badrulhisham, Muhammad Dall'Osso, Claudia LEADER Glock, Sonja Orvananos Rea, Andres Salgueiro Fernandez, Francisco Shah, Radha

8. BE BACK AT 8:15 WITH PRESENTATIONS READY!

9. Wrap Up Issues: Importance of client relationship Importance of creativity: ability to produce new things, ideas or knowledge Imperative for innovation: successful implementation of creative ideas Tradeoff between implementing immediate value to clients and longer-term, more “generic” creative activities.

10. Creative activities that will produce direct client benefits: 1. Incremental improvement 2. Combine existing ideas 3. Develop a completely new idea 4. Look at something old in a new way 5. Consider a problem from different angles

11. Evaluating a creative solution 1. Will it be successful in achieving stated goals or meeting a need well? 2. Is it an efficient solution? Is it economical, ideally low-cost, while delivering high performance? 3. Is it a new solution? Original, ground breaking or surprising? 4. Is the solution coherent in that it involves a clear conceptual design and is artistic, attractive or elegant?

12. How does Pixar Foster Creativity? Harvard Business Review, September 2008 Pixar Pixar cofounder Ed Catmull exemplifies the greatest form of leadership: empowering others to achieve the extraordinary. He describes the architecture of Pixar's collective genius--a community where people at all levels support one another.