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Underwriting Sales Management
Presented by Kurt Mische – KLVX Las Vegas Jim Taszarek – Public Radio Partners
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Stations PRP Represents
Phoenix Nashville Seattle Las Vegas Austin
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PRP Employees Principals Kirk Nelson Jim Taszarek 25 Employees
Combined, over 200 years of marketing experience sales experience corporate support experience
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Track Record of Sales Growth
Year % Year % Year % Year % Year % Aggregate billing performance for each year in a market
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Underwriting Sales Philosophies
Underwriter Product Sales Management
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Underwriter Expectations
Underwriters are: Primarily looking for marketing value Marketing value with our listener types With an appreciation for supporting station
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Non-Commercial Nature
Public Broadcasting’s Quality Programming Non-commercial nature Are what the audience and underwriters value Respect and protect that nature in order to make underwriting a significant and sustainable revenue source
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Business Levers A Business School Term for: Those few things
That significantly impact results And are within your control
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Levers for Underwriting
People Inventory Ratings
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Underwriting Sales Philosophies
Underwriter – Provide Marketing Value Product – Protect Non-Commercial Nature Sales Management – Focus People Inventory
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Foundation For Television Growth
On-air environment Traffic system Production
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On-Air Environment That showcases local underwriters
Improves the marketing result of underwriting Attracts the buying community to the station
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Traffic Software A traditional television traffic software system
Which creates the ability to offer schedules that meet underwriters’ needs Allows the station to manage inventory Allows account information to be managed effectively
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Production Professional and quick turnaround option
Resolving underwriter concerns that they can’t afford television Improving the on-air look of underwriting which makes it more appealing Capturing quick turnaround event revenue (such as performing arts)
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Foundation For Growth On-air environment Traffic system Production
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Key Processes People Sales Sales Management Inventory Management
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PRP Sales Process Step 1 - Prospect Step 2 - Needs Evaluation
Step 3 - Presentation Suggested Schedule Recommended Copy Step 4 - Follow-Up Step 5 - Extend Relationship
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PRP Sales Management Process
Annual & Quarterly Department Strategy Monthly Sales Training Projection System Weekly On-going Coaching on Sales Process Individual Meeting Sold, Selling, Missed Collecting, Collected
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Projection System Projection Worksheet
Rep assists in establishing monthly quota Projects rep expectation Manager coaching tool Establishes long-term pacing information See your work progress, or flow easier Excellent working doc Creates great historical information
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Projection Worksheet
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Projection System Quota Worksheet
Establishes monthly quotas for department considering multiple points of reference Helps to project department inventory demand Helps with station pricing Communication with station Training topics
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Quota Worksheet
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Quota Worksheet – cont.
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Projection System Goal Meeting Report
Projects revenue pacing for next three months Clues for pricing inventory Adjustments for immediate needs The “why’s” of success and losses One-on-one with your manager
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Goal Meeting Report
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Goal Meeting Report - Cont.
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Projection System Recap
Projection Worksheet Quota Worksheet Goal Meeting Report Helps establish monthly quota with generous rep input Establishes monthly quotas considering various information Coaching and Projects Potential Demand
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Benefits Sales Management Process
Help you effectively coach your sales reps Maintains a professional sales approach Understand the effectiveness of your sales department Standards of Performance Indicators Benchmarks Provide good information for forecasting Adds “real” value to your selling efforts
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Questions?
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