1. 1 Born to Run: Avoiding Internal Sales Road Blocks

2. 2 Robert Peretson Computer Consultant and owner of SuccessfulComputerConsulting.com John Black Owner of MSP Telemarketing Scott Calonico Editor, MSP Business Management GFI MAX

3. 3 The Biggest Impediment To Onboarding New Clients » Charging Remediation fees » Setup fees » Long term contracts » Free trial » Risk reversal

4. 4 The Second Barrier To Increasing MSP Sales »Not Enhancing Your Business Model To Increase Value »Be more than proactive »Offer something new »Help desk »Disaster recovery »PSA Tools

5. 5 The Road Block That’s Easiest To Remedy »Not being properly trained to sell managed services »Plenty of options out there: MSPU, MSP Sales Pros, Robin Robins etc... »Even MSP Telemarketing offers some limited sales training

6. 6 This Road Block Violates the Laws of Economics! »The Law Of Supply And Demand »Charging exorbinate fees »Not having enough bandwidth to meet increased demand!

7. 7 A Good Way To Keep The Sales Pipline Dry Only target prospect with pain!

8. 8 Time Doesn’t Give Do-Overs… So don’t waste it! » Use a timer » Document your day » Star in your own Reality TV show

9. 9 MSP Business Management » Real-world tips and resources » Videos, webinar recordings, whitepapers, e-books, and more » Blog articles discussing the latest topics and techniques Helping you to: » Grow your IT support company » Run your company more profitably » Deliver fast IT support and increase uptime » Minimize threats to your business www.mspbusinessmanagement.com

10. 10 THANK YOU!! Q&A Time