1. Board Meeting January 25, 2011 2-1-1 San Diego Welcomes The U.S. and Mexico Border Counties Coalition Story Time Using Your Data to Grab the Attention of Your Community May 21, 2012

2. Board Meeting January 25, 2011 Claire’s Story…

3. Board Meeting January 25, 2011 1.Understand why data reporting is so critical 2.How to assess the data needs of your community 3.How to begin reporting and telling your own story 4.Develop an action plan to get your agency moving Objectives

4. Board Meeting January 25, 2011 Who are you? Where are you from? What data do you report now? OR What do you want to start reporting? And… To whom are you reporting to? The Writers

5. Board Meeting January 25, 2011 What does this Make you Think about?

6. Board Meeting January 25, 2011 What does this Make you Think about?

7. Board Meeting January 25, 2011 What does this Make you Think about?

8. Board Meeting January 25, 2011 Leveraging High Tech Data drives business and decisions Why is this even important?

9. Board Meeting January 25, 2011 Have Writer’s Block? What’s stopping you from reporting your data in the way you dream of doing it?

10. Board Meeting January 25, 2011 Don’t wait for it to be perfect!

12. Board Meeting January 25, 2011 Start Simple Simple Report Hand out to small group Ask for feedback Incorporate feedback Distribute more widely

13. Board Meeting January 25, 2011 Start Simple One Call record: Zip code – 92101 Need – Food Service – SNAP Age – 64 Income - $800/mo Cities County districts Audience NPOs and Funders

14. Board Meeting January 25, 2011 Every Day Data displayed throughout our office Phone system reports Scrolling weekly updates for staff and visitors Dugout Reports available online “If you build it, they will come”

16. Board Meeting January 25, 2011 Future SDSU Mapping for Senior Services Healthy City

17. Where do our callers live? What services do they need? Client: 8531362 Need: CalFresh (Food Assistance) Zip Code : 92115

18. Where are the services located? Client: 8531362 Resource near 92115 Emergency Food Assistance Program Address: 4227 52 nd Street San Diego, CA 92115 Mid-City Christian Fellowship Address: 4100 Fairmont Avenue San Diego, CA 92105

19. Board Meeting January 25, 2011 2-1-1 San Diego Welcomes The U.S. and Mexico Border Counties Coalition QUESTIONS?