1. Hiring & Retention The Eclipse Experience Tina Rulo May 19, 2005 Tina Rulo May 19, 2005

2. Eclipse Aviation Proprietary Information All information and data contained herein are the property of Eclipse Aviation Corporation and are not to be duplicated or disclosed to others for any purpose without the consent of Eclipse Aviation Corporation, Albuquerque, NM. Finding the Right People  Even with the most exciting business proposition its difficult to find the right people for a start up.  The hiring process takes longer than in more established companies  Determining the right talent mix for a start-up can be difficult  Cost of Recruiting – not insignificant

3. Eclipse Aviation Proprietary Information All information and data contained herein are the property of Eclipse Aviation Corporation and are not to be duplicated or disclosed to others for any purpose without the consent of Eclipse Aviation Corporation, Albuquerque, NM. Finding the Right People  Locating the best candidates  Addressing the issues beyond the job specs  Education  Relocation  Trailing spouse employment  Adjusting to new location

4. Eclipse Aviation Proprietary Information All information and data contained herein are the property of Eclipse Aviation Corporation and are not to be duplicated or disclosed to others for any purpose without the consent of Eclipse Aviation Corporation, Albuquerque, NM. How We Address These Issues The Hiring Process  Recruit candidates from the very first contact  Extensive phone screens are critical to our hiring strategy  We changed our approach from recruiting the candidate to recruiting the entire family unit  Most interviews take place on a Friday so the candidate and spouse have the weekend to live “The Albuquerque Experience”

5. Eclipse Aviation Proprietary Information All information and data contained herein are the property of Eclipse Aviation Corporation and are not to be duplicated or disclosed to others for any purpose without the consent of Eclipse Aviation Corporation, Albuquerque, NM. How We Address These Issues The Hiring Process  The on-site interview team consists of a minimum of 5 people to a maximum of 7 from cross functional teams  Significant amount of time spent discussing company culture and benefits vs. previous work experiences  If we decide to hire the candidate the family receives “A Taste of Albuquerque” basket a few days after they return home.  Offers of employment are made ASAP – sometimes before the candidate leaves the building/town

6. Eclipse Aviation Proprietary Information All information and data contained herein are the property of Eclipse Aviation Corporation and are not to be duplicated or disclosed to others for any purpose without the consent of Eclipse Aviation Corporation, Albuquerque, NM. How We Address These Issues Education  Our most difficult recruiting issue  Information and partnerships with public & private schools  Explain the advantages of UNM scholarship program  Use local realtors to assess candidate/family educational requirements  Participate in local educational forums and activities

7. Eclipse Aviation Proprietary Information All information and data contained herein are the property of Eclipse Aviation Corporation and are not to be duplicated or disclosed to others for any purpose without the consent of Eclipse Aviation Corporation, Albuquerque, NM. How We Address These Issues Relocation  Dedicated internal relocation specialist  Relocation administration outsourced to third party relocation firm  Relocation package that rivals any established company  5 Day House Hunting Trip  Marketing Assistance Program  Home Sale  Transportation of Household Goods  Home Purchase  Temporary Living  Relocation Bonus  Tax Protection

8. Eclipse Aviation Proprietary Information All information and data contained herein are the property of Eclipse Aviation Corporation and are not to be duplicated or disclosed to others for any purpose without the consent of Eclipse Aviation Corporation, Albuquerque, NM. How We Address These Issues Trailing Spouse Employment  We partner with various contract agencies to assist with spousal employment  Occasionally we hire the spouse too but there are potential serious downsides with this approach  Spousal coaching – resume writing – interview skills etc.

9. Eclipse Aviation Proprietary Information All information and data contained herein are the property of Eclipse Aviation Corporation and are not to be duplicated or disclosed to others for any purpose without the consent of Eclipse Aviation Corporation, Albuquerque, NM. How We Address These Issues Adjusting to the New Location  Established “Spousal Network”  Group of spouses who have relocated to Albuquerque – each with a different demographic  We match spouses with someone in the network with a similar background so they can talk openly about relocation concerns.  New Hire Orientation  Spouses are invited to attend  Building tours so both new employee and spouse get a feel for the work environment  Orientation is generally half a day followed by lunch with the hiring manger and team

10. Eclipse Aviation Proprietary Information All information and data contained herein are the property of Eclipse Aviation Corporation and are not to be duplicated or disclosed to others for any purpose without the consent of Eclipse Aviation Corporation, Albuquerque, NM. How We Address These Issues Post Employment  Family and employee activities through the year  Flying Club (Sandia Flyers)  Summer Picnic  Holiday Party  Milestone Celebrations  Communication Sessions  Lunchtime Cookouts  Service Awards  Employee Recognition  Department Social Events

11. Eclipse Aviation Proprietary Information All information and data contained herein are the property of Eclipse Aviation Corporation and are not to be duplicated or disclosed to others for any purpose without the consent of Eclipse Aviation Corporation, Albuquerque, NM. Results 2004  Accept to Offer Rate (279 hires)94%  149 direct employees  130 temporary employees  New Hires Relocated55%  Undesired Turnover Rate:< 1% per month 7.4% annualized

12. Eclipse Aviation Proprietary Information All information and data contained herein are the property of Eclipse Aviation Corporation and are not to be duplicated or disclosed to others for any purpose without the consent of Eclipse Aviation Corporation, Albuquerque, NM. Results 2005  Accept to Offer Rate (122 offers a/o 4/30) 97%  55 direct employees  67 temporary employees  New Hires Relocated53%  2005 Undesired Turnover Rate:5.3%