1. 12 Tips for creating better PowerPoint presentations Grab viewers' attention Clearly communicate your information Stay in control of your presentation

2. Topics to be covered: 1.Select or create your own theme. 2.Use video and audio to convey your message more effectively. 3.Use graphics to emphasize key points. 4.Use animations and transitions wisely. 5.Start by outlining your presentation. 6.Use masters and layouts to save time and help get better results. 7.Consider differences between print and on-screen presentations. 8.Use notes pages and handouts to help deliver the story. 9.Keep file size manageable. 10.Use the tools available to get it right the first time. 11.Use Spell check. 12.Slides should not be too busy.

3. Definition: Work behavior that is in some way beyond the reach of traditional measures of job performance but holds promise for long-term organizational success (Van Dyne, Graham & Dienesch 1994) Academy of Management Journal; Aug 1994, Vol. 37 Issue 4, p765-802, 38p, 5 Charts

4. Organizational Citizenship Behavior Levels of measurement and analysis issues in organizational citizenship behaviour research. Presented Lane Messino Williams

5. Three Constructs of OCB 1Organizational Obedience 2Organizational Loyalty 3Organizational Participation (Graham 1991)

6. How is OCB Measured? Positive Job Attitudes Two-way Covenantal Relationship OCBCynicism Workplace Values Motivating Job Characteristics TenureJob Level