1. Working to transform skills in…

2. Brian Wisdom CHIEF EXECUTIVE

3. Skilling People for the Future

4. People 1st The Sector Skills Council for the hospitality, leisure, travel and tourism industries – ensuring that the skills employers need are the skills they get

5. Our Challenge: World Class productivity? 1 1.3 1.8 UKUSAFR

6. What does People 1 st represent? Pubs, bars, nightclubs Hospitality services Gambling Hotels Visitor attractions Tourism services Youth hostels Restaurants Travel services Holiday parks Membership clubs Contract food service providers Events and conferences Self-catering accommodation

7. 200,000 Businesses and 2 million Employees Government and Tourism Stakeholders 450 Colleges and Learning Providers Government and Education Skills Stakeholders

8. People 1 st s Vision The hospitality, leisure, travel and tourism sector delivering world class productivity through its skilled people People 1 st s Aim The right number of people with the right skills and qualifications at the right time Thereby improving the profitability, retention and appeal of this dynamic sector

9. People 1 st Employer Led 14 INDUSTRIES PEOPLE 1 ST Members Council Board of Trustees Executive VISION MISSION STRATEGY DELIVERY ResearchSolutions 30 Leading Employers Board of 10

10. Business Model Current and Future Industry Need DRIVERS Political Economic Environmental Regulatory Social Research Development of: InformationQualifications Business Solutions Raise Investment and Apply Funding Industry Performance Improvement CONTEXTINDUSTRY SECTORPEOPLE 1 ST

11. People 1 st Products Sector Skills Agreements Research Facilities Qualification Development & Reform National Skills Academy Communication Information & Guidance uksp.co.uk Work Based Business Solutions

12. People 1 st Products Sector Skills Agreements A Contract between Government and Industry Future Skills Need Assessment Matching Supply and Demand Securing Government Agency support National Skills Strategy Raising the Bar

13. People 1 st Products Research Facilities 5000 Businesses (Annual Report) Gold Standard Customer Service Advice on Immigration

14. People 1 st Products Qualification Development & Reform National Occupational Standards Employer Board Reviews New Qualification Development Applied Government Funding School Diplomas Chef Qualifications Customer Service Employer Qualification Service

15. People 1 st Products National Skills Academy ACADEMY EXECUTIVE Supported by employers Led By Employers through a National Board Delivery via New and Innovative Facilities Delivery via The Apex of Learning Providers

16. People 1 st Products Communication Information & Guidance uksp.co.uk Good Qualification Directory Good Training Provider Guide Good Employer Guide Jobs and Careers Vacancies On-Line CV and Learner Records Career Pathway and Tools

17. People 1 st Products Work Based Business Solutions Employer Training mapped to Qualifications Apprenticeship Frameworks Train the Trainer Courses Bespoke Training (Stonebow)

18. People 1 st Products Sector Skills Agreements Research Facilities Qualification Development & Reform National Skills Academy Communication Information & Guidance Work Based Business Solutions uksp.co.uk A Contract between Government and Industry 5000 Businesses (Annual Report) National Occupational Standards Good Qualification Directory Employer Training mapped to qualifications Future Skills Need Assessment Good Standard Customer Service Employer Board Reviews Good Training Provider Guide Apprenticeship Frameworks Matching Supply and Demand Advice on Immigration New Qualification Development Good Employer Guide Train the Trainer courses Securing Government Agency support Applied Government Funding Job and Careers Vacancies On-Line CV and Learner Records Bespoke Training (Stonebow) National Skills Strategy Raising the Bar Career Pathway and Tools ACADEMY EXECUTIVE Supported by employers Led By Employers through a National Board Delivery via New and Innovative Facilities Delivery via The Apex of Learning Providers School Diplomas Chef Qualifications Customer Service

19. Summary Our future challenges How employers are involved The way that we develop solutions Our Products – uksp.co.uk – people1st.co.uk