Download presentation
Presentation is loading. Please wait.
Published byCory Melton Modified over 9 years ago
1
Instructions There are several slides in this assignment 1.Slide 2 is a template describing the drill-down activity 2.Slide 3 presents an example of the approach for one pathway through the process for the Y variable of sales 3.Slide 4 is a reproduction of slide 2 for you to use for the homework assignment 4.Slide 5 presents a process that you can use for the homework if you don’t have a process of your own Be sure to view the notes section of the following slides
2
Hows Whats Y → CTQ Tree Y Strategy Metric Driver Project Just do Plan Project X X X X X X X X X To change a Y, we must change the appropriate Xs CTQs Priorities Strategies Activities Root Causes Root Causes
3
Sales Contacts $ per sale Close Rate Cross-Sell Pricing Products Process Hiring Incentives Script content Methodology Products Offered OJT Apprenticeships Extensive Brief Strict Ad lib CBT Time Trainers None Y or N HowsWhats Example To increase sales, we must change script, methods, …
4
Hows Whats Y → CTQ Tree Y Strategy Metric Driver Project Just do Plan Project X X X X X X X X X To change a Y, we must change the appropriate Xs CTQs Priorities Strategies Activities Root Causes Root Causes
5
The Corn Crisp Process Corn Crisps 12 servings –¾ cup yellow stone-ground cornmeal –1 cup boiling water –½ teaspoon salt –3 tablespoons melted butter Preheat the oven to 400ºF. Stir the cornmeal and boiling water together in a large glass measuring cup. Add the salt and melted butter. Mix well and pour onto a cookie sheet. Using a spatula, spread the batter out as thin as you possibly can -- the thinner the crisper. Bake the cornmeal for half an hour or until crisp and golden brown. Cut into 12 roughly equal triangular pieces. Serve hot with salsa. VOC I love the fresh smell of corn crisps right out of the oven. I can’t wait to taste them, they melt in your mouth! I like the crunch when they’re thin and crispy. I like them best when they’re real fresh. VOC I love the fresh smell of corn crisps right out of the oven. I can’t wait to taste them, they melt in your mouth! I like the crunch when they’re thin and crispy. I like them best when they’re real fresh.
Similar presentations
© 2025 SlidePlayer.com. Inc.
All rights reserved.