1. Implementing and Measuring Sustainable Practices at Penn Smart & Sustainable Campus Conference - April 2013

2. 290 acres 14 million sf in 180 buildings 20,000 students 20,000 faculty and staff 12 schools 1 campus 2 Penn Today

3. Penn’s leadership continues to be recognized nationally and locally:  Princeton Review ‘Top Greenest Schools in America’  Tree Campus USA Penn an Arbor Day Foundation Tree Campus  EPA Green Power Partnership Sixth consecutive year as the #1 green power purchaser among American colleges and universities  Creating Canopy Over 120 trees distributed to Penn employees in partnership with the City of Philadelphia 3

4. 2007 – 2009: Environmental Sustainability Advisory Committee writes Penn’s Climate Action Plan 2007: Dr. Gutmann signs American College and University Presidents’ Climate Commitment September 2009: Climate Action Plan submitted 2007 20082009 4 Climate Action Plan Implementation 2010 2012 2011 January 2012: ACUPCC Progress Report 2013 2014

5. Penn’s Climate Action Plan  Six initiatives:  Utilities & Operations  Physical Environment  Waste Minimization & Recycling  Transportation  Academics  Communications  Outreach to faculty, staff, & students 5

6. 6 Stakeholder Engagement Efficient Operations Purchase clean energy University Strategies University sustainability:

7. 7 Green Campus Partnership website Stakeholder Engagement GCP Newsletter Power Down Challenge Move-in Green Green Labs program Green Office Certification program Eco-Reps programs

8. 8 Engagement Programs: Peer education & modeling Provide feedback to facilities Changing behavior People are influenced most by peer behavior, not by information Goal is to change the middle of the bell curve: to make average performers into high performers STUDENTS & STAFF Stakeholder Engagement

9. Why focus on Offices? Penn offices: House over 15,000 Penn staff Practices influence behavior in classrooms, labs, & research Offices & classrooms are responsible for ~$20M in utility costs Generate recycling (and landfill waste) 9 Penn Energy Use (2009)

10. Penn offices: Responsible for Penn’s purchasing and “upstream environmental impact Control the indoor environment Impact commuting and travel choices Order food and organize events 66% Electricity 3% Commuting 20% Steam (heating) 1% Solid Waste 9% Air Travel Campus Emissions by Source (2009) Why focus on Offices? 10

11. 11 Voluntary program to improve office sustainability Requires participation of the entire office Point-based system to achieve Levels 1 through 4 Points assigned for green actions accomplished Higher point values for actions with greater impact and/or difficulty What is Green Office Certification? Rewards actions by staff & administrators – is not based on building management or mechanical controls

12. Certification program: Focuses on daily operations Actions within offices’ control: 12  Indoor Air Quality & Human Health  Transportation / commuting  Staff Engagement  Waste minimization  Purchasing  Energy use  Water What is Green Office Certification?

13. Program Structure Checklist of actions to implement Actions are assigned point values o >250 possible points Certification Levels: Level 1 > 25 points Level 2 > 70 points Level 3 > 130 points Level 4 > 180 points 13

14. Green Offices at Penn 14 Kicked off March 31, 2012 36 Offices Certified by December 31, 2012 748 Staff Involved 1, 794 Sustainability Actions Implemented

15. 15 GREEN OFFICE SCORECARDTotal Points:0 WASTE Subtotal for section:0 IDAction Pts. 0 W.1We conducted an audit of our waste stream. 4 W.2 We have held at least one Office Clean Out Day that promoted recycling and reuse in the past year. 1 W.3 We list any used equipment, furniture and supplies on Ben's Attic, donate, or list on Craigslist before disposing of furniture. 1 Paper and Office Supply Waste 0 W.4 We set double-sided printing as a default on our office computers, and we placed a visual prompt on our copy machine to remind members of our office to double-side copy. 2 W.5 We have an office policy to use reduced paper margins in order to decrease the length of documents we print. 2 W.6 We hold zero-waste staff meetings (at least 80% of the staff meetings are zero-waste). 2 W.7We use an electronic timesheet system. 2 W.8We use electronic financial reports. 3 Sample Checklist Points

16. Metrics provide an indication of real- world impact 16 Immediate feedback on scoring Gamification Strategies Point system promotes competition Teamwork necessary for the office to be successful Certification provides a public recognition of accomplishment It’s fun! Office green champions are recognized Award “ceremony” creates an event to talk about accomplishments

17. 17 Incentive: Level 4 Office points can be used as frequent flyer miles Gamification Strategies

18. 18 Incentive: Level 4 offices get a certificate signed by Penn President Amy Gutmann Gamification Strategies

19. 4 Level 1 19 Level 2 10 Level 3 3 Level 4 19 Offices Certified 36 Offices Certified as of Dec. 2012

20. Big hitters: Research & Policy Centers (7) University Administration (6) College House Offices (6) Entire entities: Department of Public Safety Office of the General Counsel Office of the Treasurer Annenberg School for Communication 20 Program Participants

21. Average Percentage of Actions Implemented Category# of Actions Level 1Level 2Level 3Level 4 Waste3132%54%73%83% Purchasing2519%31%56%75% Energy2524%39%60%68% Water238%44%60%67% IAQ/Health431%56%78%100% Transport.828%45%50%79% Involvement14 7%29% 65%79% OVERALL10926%43%63%79% 21 Program Analytics

22. Does size matter? 16 Small Offices 11 Medium Offices 9 Large Offices 22 Program Analytics

23. Percent of Actions Implemented: SmallMediumLarge Waste55%56%67% Purchasing35% 42% Energy 38% 49%50% Water44%40% 72% IAQ/Health53%48%64% Transportation47%41%46% Involvement34%33% 56% 23 Program Analytics

24. Penn Women’s Center Penn Law Information Technology Services Business Services Division – Main Office 24 Level 4 Case Studies

25. Contrasts: 3 Different Sizes PWC – 5 staff Law IT Services – 17 staff BSD – 42 staff 3 Different Functions PWC: Resource Center – student services Law IT: support function within a school BSD: university-wide functions (e.g. purchasing, dining, housing, transportation ) 25 Level 4 Case Studies

26. Commonalities: Renovations: all 3 offices were recently renovated PWC – New Green Student/Staff Kitchen Law IT Services – Office Remodeling BSD – Complete Office Renovation Champions Received management support 26 Level 4 Case Studies

27. Commonalities: All 3 office gained points in all categories:  Waste Reduction & Recycling  Purchasing  Energy  Water  IAQ/Health  Transportation  Involvement 27 Level 4 Case Studies

28. Green Offices at Penn 28 Kicked off March 31, 2012 36 Offices Certified by December 31, 2012 748 Staff Involved 1, 794 Sustainability Actions Implemented

29. What made the difference? PWC Environmental Education Kitchen, including worm composting – with videos, press coverage, signage Recycled rainwater in bathrooms Green personal supplies in the lactation and bathrooms BSD Office sponsored campus-wide Initiatives: Writing Instrument Brigade, Sustainable Transportation Initiatives, OD Tote Program, Penn Moves. Law ITS Motion Sensors in all offices 29 Level 4 Case Studies

30. Example: 30 Action Carbon Equivalent reduction metric Measurement Carbon emissions Reduction (in lbs) Implemented Y/Nnumberunit purchase copy, computer, fax paper with a min: 30% post consumer waste content 28.5 lbs CE/case purchased y 10 # cases of 30% recycled content paper purchased 285 purchase copy, computer and fax paper with a mini: 100% post consumer waste content 85.6 lbs CE/case purchased y 1 # cases of 100% recycled content paper purchased 85.6 Carbon Calculator

31. Example: 31 Action Carbon Equivalent reduction metric Measurement Carbon Emissions Reduction (in lbs) Implemented Y/Nnumberunit We recycle laser toner cartridges. saves 10.56 lbs CO2/reman. cartridge sent for reman. y 10number of cartridges recycled 105.6 We purchase food in bulk trays and avoid purchasing cardboard and plastic-boxed meals. 0.011 lbs CE/ lunch box not used y 400 number of people catering ordered for that previous would have been ordered as box lunches 4.4 Carbon Calculator

32. Example: 32 Action Carbon Equivalent reduction metric Measurement Carbon Emissions Reduction (in lbs) Implemented Y/Nnumberunit We have held at least one Office Clean Out Day that promoted recycling and reuse in the past year..858 lbs CE/lb mixed recyclables collected Y 300 lbs mixed recyclables collected during cleanout 257.4 Carbon Calculator

33. Challenges for Carbon Measurement Actions Implemented Before Tracking Measuring recycling quantities from individual offices 33 Carbon Calculator

34. Actions to Be Targeted Purchasing Remanufactured Toner Cartridges (3 pts) Recycling all Electronics that Leave the Office (4 pts) Consolidating Networked Printers (3 pts) Power Management Enabled on all Computers/Shut Down at Night (2/4 pts) CFL/LED task lighting at work stations (3 pts) 34 Actions to Be Targeted

35. Questions? For more information, contact Andrea Kreiner, Sustainability Consultant akrein@upenn.edu Daniel G. Garofalo danielg@upenn.edu http://www.upenn.edu/sustainability/programs/green- office-certification 35 Questions