1. Dataware Products Direction Presented to BRS North American Users Group Meeting August 27th, 1999 Dave Schubmehl

2. Dataware Product Suite  BRS/NetAnswer – Web and Client/Server based Information Retrieval for secure, richly structured text content.  InQuery – Probabilistic Information Retrieval, Text Mining, and Filtering  Publisher – Electronic publishing to CDs and the Web.  Knowledge Management Suite – A foundation for enterprise knowledge management applications.  Query Server – Meta-search engine for combining search results from multiple Web- based search services.

3. Product Development Mission  “Develop Dataware’s best-of-breed products and technology into a suite of interoperating, distributed components that will serve as the foundation for high performance, highly scalable information management, retrieval, and publishing applications.”

4. Requirements  Interoperability and extensibility using common standards-based framework (XML, etc.)  Support for extremely large, distributed collections  Flexible application development and administration framework  Cross-platform portability (Unix and NT)  Multi-lingual/Cross-lingual support  Advanced IR and text mining features – Concept extraction / Document summarization – Relationship analysis – Auto-categorization and filtering – Clustering

5. Product Vision (12 - 24 Months) Administration, Distribution, Security, Internationalization, Interoperability, Exception Handling, Logging, Application Development Administration, Distribution, Security, Internationalization, Interoperability, Exception Handling, Logging, Application Development Frameworks Core Components Applications (“Solutions”) Web Server Web Server Directory Server Directory Server RDBMS 3rd Party Collaboration Server Collaboration Server Messaging Server Messaging Server Multimedia Mgr Multimedia Mgr Agent Server Agent Server Categorization Server Categorization Server Search Server Search Server Text Miner Text Miner Text Mgr Text Mgr Profiler Application Components Publisher Dataware Event Tracker Event Tracker Filtering Server Filtering Server Source Cartridges Source Cartridges Index Server Index Server HTML/XML Emitter HTML/XML Emitter Parser Query Processor Query Processor Query Broker Query Broker

6. BRS 7.1 BRS 7.1 Publisher 4.0 Publisher 4.0 Getting There Agent Server Agent Server Search Server Search Server Text Miner Text Miner Doc Manager Doc Manager Profiler Publisher 3.0 Publisher 3.0 BRS 6.3 BRS 6.3 Query Server 2.0 Query Server 2.0 KMS 2.0 KMS 2.0 InQuery 5.1 InQuery 5.1 Publisher 3.1 Publisher 3.1 BRS 7.0 BRS 7.0 Query Server 2.1 Query Server 2.1 KMS 2.1 KMS 2.1 InQuery 5.2 InQuery 5.2 Present Q4, 1999 Q4, 2000 KMS 2.5 KMS 2.5 Q2, 2000 InQuery 5.3 InQuery 5.3 Query Server 2.2 Query Server 2.2

7. BRS/Search 6.3 Improvements  Patches – currently at 90+  New Features – sort limit increased to 16 million documents – HP-UX 11 32 & 64 bit port changes – piece qualification by range  Performance – faster truncation and numeric range searching – improved sort performance – faster database loading – faster NEAR searches

8. BRS/Search 6.3 Fixes  inverted file growth when INVERTALIGN=8  NT file locking  pattern matching fixes  open more than 256 files on Solaris  paragraph qualification fixes

9. Development Plans  BRS/Search 7.0 – scheduled for Q4 1999 – incorporate 6.3 patch levels – additional features – incorporate NetAnswer II into release schedule  BRS/Search 7.1 – planning on mid-year 2000

10. BRS/Search V7.0 Features  Database – auto loading / build error record file – dynamic database concatenation – improved error checking  Search Engine / Thesaurus – multi-level explosion of thesaurus terms – case sensitive searching – improving ranking speed with large sets of query terms  Easier Installation & Administration – GUI-based administration tool – database creation wizards – simpler / faster wizard based installation

11. NetAnswer II 7.0 Development Plans  New release – based on BRS/Search 7.0 – scheduled for Q4 1999 – new features include: - soundex support - faster ranking - multiple term selection for index, thesaurus – possible features include: - multi-server support - online update via web - NSAPI / ISAPI support

12. BRS/Search & NetAnswer II Platforms  Sun Solaris 2.7  HP-UX 11  Compaq (Digital) Unix  Windows NT 4  IBM RS/6000 AIX  Red Hat Linux?

13. BRS/Search 7.1 (Q2/Q3, 2000)  Emphasis on componentization, with work in: – Source Interface Management (“Cartridges”) – Interoperability with KMS & InQuery components – Admininstrative framework – Distributed framework – Large database performance

14. InQuery Characteristics of Solutions  Web-based probabilistic search (a la Infoseek, Altavista, Lycos…)  Intranet or domain specific Internet search  Casual search (Web search sites, broad user base, novice searchers)  No stringent security requirements  “Discovery” versus “Find” application.  Access to Web, File System, ODBC, and basic Lotus Notes sources  English language only

15. InQuery Strengths  Accurate probabilistic searching (relevance ranking)  Distributed architecture gives good scalability (multi-host, cross-host)  “Best passage” summarization  Concept mining (find related people, companies, and concepts)  Good Web crawling (including Domino content)  Simple installation and Web-based administration  Rich query language

16. KMS Characteristics of Solutions  Cross-repository content search and organization (“enterprise KM”)  Hierarchical content navigation  Document management (“contributions”)  Relatively stringent security  Windows NT  Expert identification  Notification agents

17. KMS Strengths  Integrated KM solution  Expert Identification “tacit knowledge discovery”  Integrated “lightweight” document management  Sophisticated Lotus Notes Cartridge  Security integrated with industry standards (LDAP)  Built-in agent technology  Complete enterprise KM solution

18. Knowledge Query Server Characteristics of Solutions  Complete results across web search services  Server based meta-searching  Need to search both external and internal sources of information unifying results

19. Query Server Strengths  Server based configuration for many users  Multi-threaded searching for high performance  Document results clustering  Many options regarding uniform relevance ranking of results from different search services  Simple configuration wizard for new search services  International language support including double byte - currently works in Japanese!

20. Questions?