1. Job design and work organization
Chapter 9a
Job design and work organization
Source: Bettman/Corbis

2. The elements of job design

3. The objectives of job design
quality of working life
quality
speed
dependability
flexibility
cost
health and safety
Job
impacts on
design

4. Job design Some influences on job design and work organization
Division of labour
Flexible working
Scientific management
Job design
Team working
Ergonomics
Empowerment
Behavioural approaches

5. Evolution of Job Design Scientific Management/Assembly Lines
1900s to 1960s
Scientific Management/Assembly Lines
Task specialisation
Minimal worker skills
Repetition
Minimal job training
Mass production
Piece-rate wages
Time as efficiency
Minimal job responsibility
Tight supervisory control

6. Evolution of Job Design
1970s to 2000s
Horizontal job enlargement
Vertical job enlargement
Job responsibility and empowerment
Training and education
Job rotation
Higher skill levels
Team problem solving
Employee involvement and integration
Focus on quality

7. These elements of job design can be used to help analyse a particular job situation
Worker
Analysis
Task
Analysis
Environmental
Analysis

8. Task Analysis Task sequence Function of tasks Frequency of tasks
Description of tasks
Task sequence
Function of tasks
Frequency of tasks
Relationship with other jobs/tasks
Performance Information requirements
Control requirements
Error possibilities
Task duration(s)
Equipment requirements

9. Worker Analysis Capability requirements Performance requirements
Skill level
Physical requirements
Mental stress
Boredom / Motivation
Level of responsibility
Quality responsibility
Empowerment level

10. Environmental Analysis
Work place location
Process location
Temperature and humidity
Lighting
Ventilation
Safety
Logistics
Space requirements
Noise