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Risks Associated with Mobile Computing. Introductions Toby Adamson VP Marketing and Product Management, Microsystems Matt Miller Consulting Operations.

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Presentation on theme: "Risks Associated with Mobile Computing. Introductions Toby Adamson VP Marketing and Product Management, Microsystems Matt Miller Consulting Operations."— Presentation transcript:

1 Risks Associated with Mobile Computing

2 Introductions Toby Adamson VP Marketing and Product Management, Microsystems Matt Miller Consulting Operations Manager, Microsystems R. Kyle Meister Wireless Analyst, Vorys, Sater, Seymour and Pease LLP Rich Taylor Business Relationship Manager at WilmerHale

3 Agenda Issues Related to Conducting Business on iPad Stories From Your Peers Q&A

4 iPad Explosion 60% Firms have over 20% of staff with access to email from mobile device 89% Firms support iPads 97% Firms support iPads and iPhones 72% Support any device 38% Use Dropbox Source: 2013 ILTA Technology Survey 28% Use Documents To Go

5 Business Mobility Issues

6 Controlling The Uncontrollable “Lawyers invent innovative habits for getting things done and Dropbox is just too easy.” Manager of Training and Application Services

7 Mobility Risks Source: 15 Most Popular File Sharing Websites: http://www.ebizmba.com/articles/file-sharing-websites

8 Metadata

9 What You See Isn’t What You Sent What You Sent,… …What You See Using Native Viewer

10 Metadata Cleaning Server eMail Server Legal Work Product delivered to: clients, co-counsel, and opposing counsel – cleaned of unwanted metadata. Server Based Metadata

11 Why Server Based Metadata Comprehensive Coverage Enforced Cleaning Lowered Risk of Disabled Add-in

12 Server-based metdata cleaning alleviates IT migraines. Our lawyers are very pleased that metadata cleaning doesn’t disrupt their workflows. “ “ Pat Morris – Torys LLP Director, Project Implementation Paul Phillips – Nixon Peabody Enterprise Application Architect More Stable Desktop – Less burden on Outlook Better User Experience – Fast processing, no end-user waiting time – Options to skip metadata pop-up altogether More Server Advantages

13 Document Damage

14 Office for iPad !

15 Document Damage The recommended iPad app for document editing is QuickEdit. If tracking changes is not important, Documents To Go (Premium) is also recommended. Pages Kingsoft Office QuickEditbigtincan Office Suite Pro Quickoffice Documents To Go Microsoft Office Mobile

16 Document Damage

17 Content tracked as moves LOST Hidden text LOST Merging between endnotes and footnotes Content Lost

18 Field codes turned to text (date, page #) Content controls turned to text Cross references turned to text Turned To Text Watermarks turned to graphic Document variables changed to text

19 Style separators lost Styles definition altered Quick Style Gallery changed Formatting Lost or Changed TOC page number alignment changed Smart Art formatting changed Content restyled Look and feel of complex table is compromised Line numbers shifted or showing in-line

20 Attached template lost Compatibility lost Bookmarks lost (affects TOC navigation) Word Automation Lost

21 BeforeAfter Content Lost

22 Formatting Lost or Changed Before After

23 BeforeAfter Formatting Lost or Changed

24 BeforeAfter Content Lost

25 Alternative Solutions Application ProsCons Office Mobile FreeCan’t edit document with tracked changes Doesn’t display legal outline numbering Can’t edit.doc files Limited features Office for iPadSimilar experience to Office Office 365 Subscription Needed Can’t edit.doc files No integration with 3rd party cloud storage Office Online Supports co-authoring Accessible from web browser Similar user experience to Office 2013 Doesn’t display nor track changes Limited features Requires internet connection Office on Demand Streams full-featured Office application to any device with Win 7 or later and IE9 or later, Familiar Office experience Doesn’t support add-ins Requires internet connection Remote DesktopFamiliar desktop experienceRequires internet connection Challenging to use on a mobile device

26 Office for iPad Still Has Problems Considerations Potential for number loss File upgraded and layout changed Office 365 subscription needed No integration with alternate cloud storage

27 QuickEdit Also Has Problems Considerations Cannot view headers/footers Cannot view endnotes/footnotes Content styled as Normal

28 Top 5 Ways to Recognize iPad Editing Footer formatting has changed California Pleading line numbering are misaligned TOC, date or page number fields codes are turned to text/no longer updatable Style separators have been converted to hard returns Randomly placed Normal styled paragraphs

29 Run Word Compare to find added paragraphs & check formatting Restyle added paragraph How to Recover: Best Case Scenario

30 Run Word Compare to a prior version Reject formatting changes / Accept content changes Run a document health check Rebuild and restyle if necessary How DocXtools Helps: Worst Case Scenario

31 How Should You Prepare Recommend QuickEdit or Documents to Go Premium - Plan for deviation Identify documents edited on iPad Be prepared for ↑ document issues Ensure metadata coverage that supports mobile usage - Use 3BClean

32 Wilmer Hale Boston, MA iPad Case Study Richard Taylor – Business Relationship Manager richard.taylor@wilmerhale.com

33 Background Tablets Huge innovation Integral to lawyer workflows BUT: Not (yet) a laptop replacement Lawyers Increasingly more sophisticated High expectations Can Improve Productivity BUT: Still experimenting to find productivity improvements Document Management Needs expanding from view to edit and draft on mobile devices IT Looking for recommendations 33

34 Lawyers Want… Seamless access From anywhere Online and offline Consistent and simple user experience Review and editing Viewing Creation, editing, and formatting Track changes /comments PDF Annotation Document Stability Fidelity Limited document damage Security Firm and client content Support Provided by Firm 34

35 IT Challenges Promote lawyer productivity Ensure content is secure Manage client/firm documents properly Access to content rapidly changing Ever changing apps Up to date info and recommendations 35

36 Vorys, Sater, Seymour, and Pease LLP Columbus, Ohio iPad Case Study Kyle Meister – Wireless Analyst rkmeister@vorys.com

37 Initial iPad Support Plan Data Governance Healthcare/ HIPPA Containerized Environment (Good Technology)

38 iPad Initiative Survey Results: Desired iPad Apps Document Access PDF Annotation Note Taking Document Editing Time Entry Printing

39 Struggles Containerized Apps App Integration App Updates iOS Updates Import/Export Native Apps Personal Email Cloud Storage Access Control File Spread

40 Supported Apps Good Technology Worksite Mobility Office 2 HD Pro iAnnotate Good Reader Native – Approved TextMap Federal Courts Native – Rogue Good Notes Evernote Dictation

41 Microsoft Office for iPad Word, Excel, PowerPoint... OneNote Requires Office 365 Account Cloud Storage One Drive One Drive for Business SharePoint Document Management System Integration Containerization?!!

42 Summary iPad usage on the rise; mobility is a reality Lawyers are seeking efficiencies and convenience IT wants to provide access but still secure the assets Microsoft Office for iPad: game changer or non-starter Define policies and develop infrastructure Recommend a document editing app Define policies and develop infrastructure Recommend a document editing app Be aware, be prepared and stay ahead of the change Manage the risks with processes and tools for: Eliminating bad effects of editing Re-styling documents Removing metadata from email’s sent from mobile device

43 Q&A, Next Steps Case Studies Nixon Peabody Replaces Desktop Metadata Cleaner with Server-Based 3BClean http://www.microsystems.com/resources/case-study/legal http://www.microsystems.com/resources/case-study/legal White Paper Legal iPad Adoption and the Associated Risks http://www.microsystems.com/resources/white-paper/legal http://www.microsystems.com/resources/white-paper/legal info@microsystems.com 630.598.1100 Contact Us Today DocXtools or 3BClean! Contact Us Today DocXtools or 3BClean!


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