1. Acceptable Use, Legal Notices and Privacy June 9, 2011

2. This Session Covers Acceptable use policies Legal notices Privacy policies

3. A journey… of a thousand sites begins with a single click. ~Author Unknown

4. Global Village… June 1995… December 1995… June 2011… March 2011…

5. Progress… Quick access More information Connections for and with many… Instant services

6. Challenges… Security of information Purposeful misuse Accidental problems

7. Proactive Approach… Policies Training Review

8. Acceptable Use Policies What are they? Do you have one?

9. Not Just for the Public… Employees Contractors

10. Key Components… Philosophy Code of conduct Consequences Complaint procedures Disclaimers

11. Key Components… Waiver of certain rights Investigation Information provided User ID and password Security

12. Keep in Mind… An AUP… Needs to be your own Needs legal review

13. Legal Notices What are they? Do you have them?

14. Possibilities… Website disclaimer Terms and conditions Privacy policy Copyright notice Linking policy

15. Possibilities… Cookies policy Anti-spam policy Medical disclaimer Legal disclaimer

16. Privacy How does it relate to your website? Do you have a policy?

17. Required? Needed? Legal considerations Customer trust

18. Writing a Privacy Policy What is collected? How is it collected? How is it used? What control does user have? How is information protected?

19. Reviewing Your Policy Key questions to ask… Privacy policy checklists If updating your policy, how does that affect about previously collected data?

20. Reference Resources All sources used in this presentation are on the notes page of this slide.

21. Next Webinar ADA/Accessibility Compatibility July 13, 2011 1:30 – 2:30 p.m.

22. Questions? Kristin Hamilton Technology Research Director CCAP Technology khamilton@pacounties.org

23. Thank You for Attending!