1. ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande Best Practices in Planning and Stages of ERDMP in Total Oil Safety Culture Value to be shared

2. 2 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande

3. 3 Why do we need a Plan? To be ready at any time with :  Adequate organization  Adequate equipment  Trained Staff

4. 4 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande Golden Rules “If you don’t have enough you have nothing” “If you are not ready it is too late” “There will be no notice, and you will not know where “The faster you are ready the better”

5. ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande Emergency Planning

6. 6 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande Step 1 - Administration  Who develops the plan  What is in the plan  Who review the adequacy  How is communication established  Who coordinates the action  How is it tested  How are lessons learned fed back into the system P-36

7. 7 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande Step-2 Identification of Possible Emergencies  Fire / explosion  Bomb threats, sabotage, etc.  Chemical spill  Radiation leak  Flood  Major environmental damage  Security  Natural Disaster  Other hazards P-36

8. 8 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande Step 3-Emergency Needs Analysis Questions  What could happen?  How likely is it to happen?  How severe could it be?  How frequently could it occur?  What should we do about it?

9. 9 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande Step 4-Emergency Plans writing  Procedures for reporting an emergency  Procedures to notify all personnel and define their participation  Designation of a central control area  Evacuation of personnel  Control of visitors and contractors

10. 10 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande  A detailed search and rescue plan  Detailed instructions for shutdown procedures  Hazardous material controls and information  The protection of vital equipment and materials  Re-entry and all-clear procedures Step 5 -Emergency Plans Should Include:

11. 11 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande 11 - Reference area Step 6-Standards

12. 12 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande Foam? Water? Protection : WATER Extinction : FOAM = Emulsifier + Water + Air  Concentration :  3% (proportion of emulsifier required in the water to generate the foam)  Foam reserve : should be diversified and well located  Containers of 1000 litres (difficult to move without forklift!!!)  Drum of 200 litres (will not last long!!!)  Tanks (may be a trap!!! If the system broke down) All our eggs cannot be in the same basket Should be accessible at any time

13. 13 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande Application Liquefied product-LPG :  Main target is the cooling of the installation on fire and the protection of the other installations  On fire : 10.2 l/min/m2 during 180 minutes  Use for the calculation the surface of the bullet, the sphere or other installations (gantry, pump house)  Sprinklers or mobile equipments  Protection : anything within 25m during 180 minutes  Sprinklers or mobile equipments

14. 14 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande Water Pump Pumping rate at least > 120% of the theoretical needs Between 10 to 12 bars at the “pump house” to get 7 to8 bar at the fire point Water Storage and underground Pipeline Redundancy : pumping capacity needs always available If electrical pump, the power supply should be from 2 independent source : power grid network and generator set – Diesel pump preferred Test : The pumps have to be tested on load at least during once a week 30 minutes Need to have adequate support from mobile equipment

15. 15 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande Step 7 - Lessons Learned…. Communicate information to -  Managers  Employees  Remainder of the organization  Neighbors  Local community

16. 16 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande Step 8 – Training  Training  Fire fighting Training  All Plant personal to be covered  First aid Training  Level 1 -80 % of staff covered  Level 2 – 20% of staff covered  Crisis Drill Training  Monthly Mock drill at Plant  Yearly Crisis Drill involving all concerned

17. 17 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande Definition of a Crisis:  “A serious development, characterized by a sudden and generally decisive change” Difference with emergency : Emergency Respond & Control INSIDE impact Manage & Mitigate dangers OUTSIDE impact Crisis All Emergency plans must be part of the crisis plan Destabilization Strategy

18. 18 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande Common Emergency Plan Architecture: Actual Situation: Organization General infos Phone list Forms Operational part Description of the team Organization chart Alert process Roles description Description of mains activities/ situation of the company Location of the sites… Crisis management Team contacts Mains contact in the head Quarter/ or Paris. Head office main contacts Sites main contacts Local contact for the site Country main contact ( administrativ/ Medical/ medias/ Legal / Advisors… Logkeepers form Definitions / Level of crisis for the Plan… Specifics information for the Plan: _layouts _ Equipment inventory _Scenarios… Detailed Specific roles and actions dedicated to the Plan.

19. 19 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande CMC Architecture Phone list CMC Organization Forms General Infos Flu Pandemic Plan Natural Disaster Fire Emergency Plan MOSCP (PUM) Road Truck accident plan Fire Emergency Plan MOSCP (PUM) Flu Pandemic Plan Natural Disaster Security/ Medical Evacuation 1) Integration of Emergency Plans in CMC Document CMC procedure CMC PLAN Organization General Infos Phone list Forms Operational Part POB BCP BRP POBBCP BRP Common Part Security/ Medical Evacuation

20. 20 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande New Organisation- CMC Table of content  CMT (crisis management team)  CMT members  Preliminary accident report forms  Proforma for communication  Phone list  CMT members  Singapore/ Paris  Local administration and consultants  Evacuation contacts  POB  Staff  Expatriates  BCP (Business Continuity Plan)  Guide  BCP per departments  BRP (Business Recovery Plan)  Security contingency plan  General points  Crisis procedures (4 level)  Bomb threat guidelines  Civil disturbance guidelines  Pandemic contingency plan  Levels  Action plan checklist  Pandemic action team  Appendices  Security Evacuation Head Office Common Part Operational plans

21. 21 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande New Organisation - CMC Table of content  Fire Emergency Response Plan  I (Layouts, Scenarios)  FRI  Localization of the Depot  Risk assessment  Oil Spill Plan  Road truck accident plan  Natural disasters guidelines  Cyclones/Floods, Earthquake, Tsunamis  ERT (Emergency Response Team)  ERT members  Preliminary accident report forms  Proforma for communication  Phone list  ERT members  Affiliate-Head office  Local external institutions  External help  POB  BCP (Business Continuity Plan)  Guide  BCP  BRP (Business Recovery Plan) Site Common Part Operational plans

22. 22 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande 22 AP-PREP Seminar 2009 Step 9 -Exercice

23. 23 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande Exercises frequency : MANDATORY FrequencyDetails CMC1 /yearOn site Oil Spill2 /yearEvery 2 years with OSRL Evacuation1 /yearOn site with local authorities Fire fighting1 /monthOn site

24. 24 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande Step 10 - BCP - Business Continuity Plan Goal? For all kind of crisis:  Continue the business  Ensuring the safety and Health on people and sites  Preparing the return to a normal activity Basic points:  List the functions and rank them by priority  Identify the Manpower for each function  Identify the functions who require to come on site  Identify the equipments required to work at home.  List Staff who takes Public transports.  Identify 2 replacements for each Staff.

25. 25 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande Step 11 - BRP - Business Recovery Plan Datas recovery Backup office Skeleton Manpower Work at home Timing : How can your business “survive” before you set up the solution Datas recovery Backup installations Skeleton Manpower Manage the supply Manage customers Office Site Disaster Destruction of office or site BCP (Phase C) Part of supply to receive Where to transfer the supply? Part of customers to deliver Solution for customers IT HR

26. 26 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande Training- Snap Shot Of Completed Training Live Practical Fire Fighting Table Top Exercises

27. 27 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande CMC DRILL Exercised a CMC drill with scenario of road Truck accident Drill was coordinated exercise between RMAP /TPIPL / TLPG head Office /L PGPlant

28. 28 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande Never forget the Golden Rules We never know when, we never know what, we never know where If you are not ready, it is too late There will be no notice. That is why PREP is a top priority

29. 29 ERDMP workshop on 28th Feb - 1st March 2011- Kishor M Dawande Safety Culture Value to be shared Let’s Shift Culture From We Care to We Do Care