1. LOCAL CAPACITY BUILDING GAPS Why Does the Local Level Matter? What Can We Do? By Eng. P. L. Ombogo, CEO (LVSWSB)

2. What we will discuss l I ntroduction to LVSWSB l The need for capacity building l Challenges and issues l Levels & types of capacity building l Activities l Recommendations

3. Introduction to LVSWSB Introduction to LVSWSB Established: 12 th March 2004 Covers 17 Districts: Kisumu, Siaya, Bondo, Nyando, Nandi South, Rachuonyo, Migori, Homabay, Suba, Kisii, Gucha, Nyamira, Buretti, Bomet, Kericho, Kuria & Transmara Mandate: To ensure efficient and economical provision of water & sanitation services Lake Victoria South population is 7.38 million ( 2.29 million- urban and 5.09 rural) Water coverage is 54% urban while 28% rural

4. The need for capacity building Service delivery has been supply driven Need for accountability to users Under utilization of the existing facilities WSP personnel lack specific experience in customer focused service delivery Improving performance and transparency for enhanced quality, reliability and levels of water & sanitation service delivery

5. Challenges and issues Objective, participatory and focused capacity building for new water sector institutions Develop capacity for the challenges of commercialization and provision of W& S Departure from supply/ subsidy driven approach Institutional support required for effective implementation of the reforms

6. Levels of capacity building Different needs Varying roles of WSB,WSP and stakeholders Distinct levels of capacity building –Board of Director level –Management staff level –Other staff level –stakeholders

7. Types of capacity building Governance support- Corporate Governance, performance contracting, Gender mainstreaming, HIV AIDs Resource (information ) mobilization- corporate writing, data management, monitoring and evaluation, communication and education Human resource development- skills upgrading on financial, technical, managerial, entrepnuership, customer care

8. Types of capacity building Institutional capacity support- tools, equipment, software Management system support- procurement procedures, financial management systems, strategic management and planning, meter management, monitoring and evaluation

9. Activities Development of service charters and customer care knowledge Development of capacity on performance contracting Review and develop various plans (strategic, Business, Investment, Financial management, Human resource management and development Plans, Develop manuals for O&M, training, financial Develop strategies – fund raising, Pro-poor, Gender, Unaccounted For Water Change process workshops

10. Activities Staff training on Entrepreneurship skills, monitoring for sustainability, output based performance, accountability at all levels, reorientation to strategic / business thinking, corporate writing, procurement procedures, meter management, demand management Development of monitoring tools Development of management information system Training on corporate governance corporate management, HIV AIDs awareness,

11. Recommendations Capacity building must be prioritized Capacity building must be results oriented Review of capacity building necessary for purpose of evaluation