1. April 2013

2. Session Agenda Overview Why we are surveying volunteers Understanding the Benefits of Volunteering Study The Steps: Collecting Data from Volunteers Training and Technical Assistance Resources Q&A FGP and SCP Volunteer Survey2

3. Overview Senior Corps Evaluation Senior Corps Volunteer Performance Measure FGP and SCP Volunteer Survey3

4. Why Survey Volunteers? Benefits of volunteering: Can promote a sense of ones ability to complete tasks and reach goals (self-efficacy) Can foster a stronger sense of being connected to others (social ties). Demonstrate results for Senior Corps program Provide stronger evidence through use of comparison group design FGP and SCP Volunteer Survey4

5. Overview: How Grantees will Contribute FGP and SCP grantees are required to conduct the survey. FGP and SCP volunteers are being asked to complete the survey, but their participation is voluntary. Goal: More than 85 percent of volunteers complete a survey Dates: The survey was posted April 15. Collect and turn in all surveys by June 17. FGP and SCP Volunteer Survey5

6. Understanding the Resources Free assistance is available Senior Corps Survey Help Desk: 1-800-207-0750 Email: SCSurvey@jbsinternational.comSCSurvey@jbsinternational.com Website: http://www.nationalservice.gov/resources/sc-evaluations Benefits of Volunteering Study and the Senior Corps Volunteer Performance Measure Survey Information Packet 13 Language translations FGP and SCP Volunteer Survey6

7. Overview: Data Collection Steps A. Preparation B. Conduct the Survey C. Wrap-up FGP and SCP Volunteer Survey7

8. Overview: Data Collection Steps A. Preparation 1. Download and print survey form(s). 2. Make copies of the survey form(s). 3. Determine who will distribute surveys. Prepare helpers. 4. Schedule time at in-service to conduct survey. B. Conduct the Survey C. Wrap-up FGP and SCP Volunteer Survey8

9. Preparation 1. Download and print survey Considerations Determine which survey(s) Volunteer survey may replace your other surveys Important Do not change survey FGP and SCP Volunteer Survey9

10. Preparation 2. Make copies of the survey form(s) Considerations: One per volunteer Double-sided copies or staple together both pages of survey Important: Make a few extras FGP and SCP Volunteer Survey10

11. Preparation 3. Determine who will help and prepare them. Considerations Train helpers to: Introduce survey, give instructions, respond to questions Be consistent Important Dont skip helper preparation FGP and SCP Volunteer Survey11

12. Poll Do you have your own volunteer survey? FGP and SCP Volunteer Survey12

13. Preparation 4. Schedule time to conduct the survey. Considerations Schedule 30 minutes Schedule for more than one event Important Work back from deadline (June 17) FGP and SCP Volunteer Survey13

14. Overview: Data Collection Steps A. Preparation B. Conduct the Survey 5. Distribute the survey at event. 6. Follow up with missing volunteers. 7. Finish collecting all surveys. C. Wrap-up FGP and SCP Volunteer Survey14

15. Conduct the Survey 5. Distribute survey to volunteers You will need to Introduce survey and be ready for questions Make sure volunteers understand participation is optional Assist volunteers who may need help Important Anticipate language or other difficulties and be prepared FGP and SCP Volunteer Survey15

16. Brainstorm - Chat Think of your volunteers. Which volunteers are likely to need assistance? How would you provide it? FGP and SCP Volunteer Survey16

17. Conduct the Survey 5. Distribute survey to volunteers Considerations Ensure confidentiality Use sign-in sheet/attendance form Important If you have FGP and SCP volunteers, keep the completed surveys separate. Store surveys in safe place FGP and SCP Volunteer Survey17

18. Conduct the Survey 6. Follow up with absent volunteers. Considerations Use sign-in sheets to determine who hasnt completed surveys Important Schedule a follow-up opportunity at the next in-service FGP and SCP Volunteer Survey18

19. Conduct the Survey 7. Finish collecting all surveys Considerations Coordinate with volunteer stations and helpers. Important Share timelines with volunteer stations and helpers Check surveys FGP and SCP Volunteer Survey19 Check surveys – circles need to be filled in. Fill circles like this:

20. Overview: Data Collection Steps A. Preparation B. Conduct the Survey C. Wrap-up 8. Complete the Survey Coversheet/Response Rate Form and send surveys to Digital Documents. 9. If you have FGP and SCP grants, do two coversheets and package the surveys/coversheets separately. FGP and SCP Volunteer Survey20

21. Wrap-up 8. Complete Survey Coversheet(s) and send all to Digital Documents Cover sheet Surveys Package to Digital Doc USPS, UPS or FedEx to: ABBYY USA-DIGITAL DOCUMENTS DIVISION FGP and SCP Volunteer Survey21

22. Task Lists and Schedule Sample Task List and Schedule for Conducting the Survey FGP and SCP Volunteer Survey22 Complete by (date): Tasks for IN PERSON Survey Check off when completed April 151. Download the survey form(s) you will need for your volunteers and print. (http://www.nationalservice.gov/resources/sc-evaluations)http://www.nationalservice.gov/resources/sc-evaluations April 152. Determine how many copies are needed (one per volunteer) and make copies. April 183. Determine who will hand out the survey and who can assist, if needed. Prepare survey helpers to: Introduce the survey, provide instructions, and answer questions; Assist volunteers who need help, if applicable (e.g. reading the questions to volunteers with low vision); Maintain confidentiality. April 184. Schedule time to conduct the survey. Assume 30 minutes total at an in-service training or meeting. April 235. Hand out the survey and track attendance. May 286. Follow up with volunteers who were not in attendance to collect additional survey forms at next in-service. June 67. (If more than one meeting site) Survey helpers deliver completed survey forms to Project Director. June 108. Project Director completes the Survey Coversheet/Response Rate Form and sends completed survey forms to Digital Documents. June 179. Due to Digital Documents

23. Resources Webinars Materials Web page: http://www.nationalservice.gov/resources/sc-evaluations Free Help-desk support Telephone number: 1-800-207-0750 Email address: SCSurvey@jbsinternational.comSCSurvey@jbsinternational.com FGP and SCP Volunteer Survey23

24. Preparation 1. Review study information and download material Evaluation of Senior Corps Programs24

25. Q & A What questions do you have? What else do you need to know? Evaluation of Senior Corps Programs25