1. Experiences from a national medical library ICOLC Stockholm, Tuesday 2nd October 2007 Kjell Tjensvoll, Consortium Manager

2. Tuesday 2nd October 20072 Mission  To improve health care quality by providing free and easy access for health personnel to useful and reliable knowledge  Provide free access to medical information resources for: – all Norwegian health personnel – students at medical colleges and universities

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4. 4 Organisation  First deal with Ovid from 1st January 2005  Officially opened 6th June 2006  Seven employees  Financed through public funds: owned by The Directorate of Health and Social Services and the regional health trusts.  Hosted by The Norwegian Knowledge Centre for the Health Services – Organised as a publication/journal; editor in chief – Editor manage according to statutes – Independent of both owners and host organisation

5. Tuesday 2nd October 20075 Economy  Annual budget ca. EUR 5 mill (USD 7,2 mill)  Norway is a rich country – Are the libraries rich?  Publishers expect better prices  We get less content for the same amounts of money  VAT

6. Tuesday 2nd October 20076 www.helsebiblioteket.no

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8. 8 Four access levels...  Open Access – Linking to resources – Institutional repository – BioMed Central  National access – Recognition of national IP range (GeoIP)  Access for health personnel and students – Medical colleges – Universities  Access for health personnel

9. Tuesday 2nd October 20079 Journals and databases  National access – BMJ (24 Journals), JAMA (and 9 archives), Annals of Internal Medicine, New England Journal of Medicine, Cochrane Library, Clinical Evidence  Access for health personnel and students – Five bibliographic databases –AMED, CINAHL, EMBASE, Medline, PsycINFO – ProQuest Medical Databases – Lippincott C100 (collaboration with universities) – PsycARTICLES ?  Access for health personnel – Norwegian Medical Handbook (NEL)

10. Tuesday 2nd October 200710 National procurement  EU regulations; threshold values – USD 80 000 +, national tender – USD 180 000 +, international tender  Letter of the law is to tender for everything above the threshold values  Direct procurement – Only below USD 80 000  Exceptions – Specific titles/resources with no competitors

11. Tuesday 2nd October 200711 Tender process – useful tools...  Choose correct process – Open tender – Negotiations  Energy consuming process  Very powerful – dictate conditions – reservations disqualifies – vendors are subject to laws and regulations  Award criteria – more complicated after 1.1.7 – critical to do well  Contracts – standard contracts – tender documents appendix – additional appendix

12. Tuesday 2nd October 200712 Current tender for journals and databases  Open competition; no negotiations  Journal package – Content and cost  Databases, same, same but different... – Unsatisfactory market situation – Vendors are not customer friendly –EBSCO, Wolters Kluwer, Elsevier,...  Using tender to make our view clear and to encourage competition  Does it work?

13. Tuesday 2nd October 200713 Search functionality  Tender process – 10 months! – Tender with negotiations – Hired consultants  Limited funds  Contenders – IntelliSearch, FAST, Google, Vivisimo, open source, … – Missing: Autonomy, Endeca, Mondosoft, …  Winner: Vivisimo

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