1. International Business Edition
Created by Educational Technology Network

2. 30 60 90 120 150 Social Responsibility & NGOs Marketing Logistics
(CH 6)
Marketing
(CH 7)
Logistics
(CH 8)
Canada & International Business
(CH 9)
International Business Trends
(CH 10) 30 60 90
120
150

3. Social Responsibility & NGOs 30
Corporate social responsibility can take many forms. Explain 2 ways in which a company demonstrates that it is socially responsibile.

4. Social Responsibility & NGOs 30
Making charitable donations
Treating employees ethically
Being environmentally conscious
Ensuring safe working environments
Sponsoring local sports teams
Creating and promoting diverse workplaces

5. Social Responsibility & NGOs 60
Companies gain many advantages by demonstrating corporate social responsibility. Despite the gains, critics question the use of CSR and outline problems associated with it. Explain 2 advantages & 2 criticisms of CSR.

6. Social Responsibility & NGOs 60
Benefits of CSR
Can be used as a marketing tool
Dissuades governments from implementing regulations that could interfere with business
Helps companies attract and retain excellent employees
Criticisms of CSR
Costs money, detracts from profits
Uses employees’ time and energy
Can distract customers from problems a company creates
A company may act ethically in one country, but not in another

7. Social Responsibility & NGOs 90
Business decision makers apply a test to solve ethical dilemmas by asking themselves the following question: “How would we feel if everyone knew about the decision we made?” What is the name of this test?

8. Social Responsibility & NGOs 90
Test of Disclosure

9. Social Responsibility & NGOs 120
Sweatshops exist in underdeveloped and developing countries where employees work in unsafe environments, are treated unfairly, and have no chance to address these conditions. Explain 2 reasons that cause this global problem.

10. Social Responsibility & NGOs 120
Global competitiveness
Corporate greed
Consumer expectations of low prices.

11. Social Responsibility & NGOs 150
Explain the difference between cultural imperialism and cultural relativism.

12. Social Responsibility & NGOs 150
Ethical Imperialism A view of culture based on the idea that there are certain universal truths or values that are standard across all cultures; if something is wrong in one country, it is wrong in all countries. Cultural Relativism A view of culture based on the idea that a culture’s different values should be respected, as the ethics of one culture are not better than those of another.

13. What are the 4 P’s of international marketing?

14. Marketing 30

15. Marketing 60
Branch plants Building and staffing a branch plant is the most expensive market entry strategy, but could be the most effective. State 2 major advantages to owning a branch plant in a foreign country.

16. Marketing 60 Shipping costs are lower
Import regulations and tariffs are not an issue
Product modifications are easier

17. Marketing 90
State the term that is defined as: The use of the Internet by businesses to sell products and services to customers in a much larger area than could be reached through a traditional retail location.

18. Marketing 90
E-Commerce

19. Marketing 120
Canadian products sold outside of Canada often need to be modified to adapt to the culture, language, or laws of the foreign market. State 4 modifications that usually occur.

20. Marketing 120 Packaging – weight conversions Packaging – colours
Packaging – legal requirements
Packaging - language translations
Ingredients
Style

21. Marketing 150
A licensing agreement is a contract giving someone the right to use a patent or trademark. There are 3 types of licensing agreements. State 2 of them.

22. Marketing 150
Manufacturing agreements—the rights to manufacture a product
Distribution agreements—the rights to sell a product
Franchising agreements—grants the ownership of a manufacturing or distribution company to a local franchisee

23. Logistics 30
Logistics is the management of the flow of goods and services both into and out of an organization, from the point of origin to the point of consumption. State 2 types of logistics.

24. Logistics 30
Military
Production
Business

25. Logistics 60 State the term that is defined as:
The sum total of all activities involved in moving raw materials, processed goods, and finished products into an organization, and moving the semi-processed or finished goods out of the organization toward the end-consumer

26. Logistics 60
Supply Chain

27. What is the difference between insourcing & inshoring?
Logistics 90
What is the difference between insourcing & inshoring?

28. Logistics 90
Insourcing: A company’s establishment of a specific division within the business, such as an advertising department or customer call centre, to handle a function that is normally outsourced Inshoring: A company’s contracting out of a function to other businesses within its own country, for example to another state or province where labour is cheaper or facilities are better.

29. Logistics 120
Identify the process that is taking place in the following video and 3 critical steps of the process.

30. Logistics 120 Receiving Process Process involves:
inspecting containers for obvious physical damage
making sure that all of the containers have arrived
assigning stock numbers (SKUs) to new items
recording the location of each item (for example, warehouse, selling floor).

31. Logistics 150
The selection of a shipping carrier involves 5 main factors. State 4 of them.

32. Logistics 150 What is being shipped Weight of shipment
Speed of delivery required
Cost of the carrier
Destination of the shipment

33. Canada & International Business 30
Name 2 industries in which Canada has competitive advantage in.

34. Canada & International Business 30
Banking Cultural Exports Technology

35. Canada & International Business 60
What term is defined as: A sum that can be deducted from the amount of tax owed by an individual or business.

36. Canada & International Business 60
Tax Credit

37. Canada & International Business 90
Name the index that is produced by the United Nations and used to rank countries based on health, education & standard of living.

38. Canada & International Business 90
Human Development Index
2014

39. Canada & International Business 120
Explain 2 benefits & 2 drawbacks of foreign investment.

40. Canada & International Business 120
Countries seek foreign investment because it:
Increases economic activity
Brings new technology
Improves productivity
Forces domestic companies to become more competitive
On the downside, foreign investment also:
Detracts from a country’s identity
The profits earned by foreign-owned companies do not stay in the host country

41. Canada & International Business 150
Explain 5 ways in which Canada can increase its productivity.

42. Canada & International Business 150
Canadian companies could improve their productivity by:
Increasing investment in machinery and equipment, especially communication and information technology
Attracting more foreign investment
Expanding Canadian investment in foreign countries, especially in Asia
Rationalization, which includes downsizing and moving production to lower-cost countries
Fostering corporate innovation by increasing spending on science and technology
Initiating government programs in science and technology
Increasing the knowledge economy by graduating more Canadians in the fields of science, math, computer science, and engineering
Encouraging employers to increase and improve their training programs
Increasing post-secondary funding
Creating mentorship programs to help immigrants become qualified in their fields of expertise

43. International Business Trends 30
If you will have an extended stay in a foreign country to study or work, what documentation must you have?

44. International Business Trends 30
Passport
Visa

45. International Business Trends 60
State 3 global trends that are influencing the way that Canadians conduct business abroad and will have an impact on trade and the economy for the next decade or longer?

46. International Business Trends 60
Green Revolution
New Car
Technology
Fluctuating Oil Prices
Sustainability

47. International Business Trends 90
With a growing population of over 1 billion people, India has become a top nation for outsourcing. What affect is this having on Canadian businesses that operate internationally?

48. International Business Trends 90
More of the population are entering middle class in India. This creates opportunities for Canadian products and services to be sold to a large consumer group.

49. International Business Trends 120
Organized labour has declined as a result of globalization and the financial crisis. What have Canadian workers experienced as result of this trend?

50. International Business Trends 120
Job loss – many companies building factories in other countries where they can use cheaper, non-union labour. Higher unemployment rates mean unions have less influence—workers will sacrifice higher salaries and benefits to keep their jobs.

51. International Business Trends 150
In 2009 many governments around the world, including the Canadian government, provided additional capital to stimulate the US economy suffering from a financial crisis. Explain in detail what events caused the downward spiral of the U.S. financial crisis.

52. International Business Trends 150
Price of houses began to drop in 2007.
Thousands of homeowners who had qualified for subprime mortgages could not keep up with payments and defaulted on their mortgages.
Banks foreclosed on these homes, but because there was no market for them, these assets were worthless.
Banks stopped lending and many went out of business.
Without credit from banks, consumers stopped spending.
Manufacturers and retailers began to lose money and lay off workers.
The market fell and many people lost savings as pension plans and retirement savings plans decreased.