1. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 5 - 1 Completing Business Messages

2. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 5 - 2 Three-Step Writing Process Revising Producing Proofreading Distributing

3. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 5 - 3 Revising the Message Content Organization Style and tone

4. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 5 - 4 Reviewing for Readability Vary sentence length Keep paragraphs short Use lists and bullets Add headings and subheadings

5. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 5 - 5 Editing for Clarity Break up overly long sentences Rewrite hedging sentences Impose parallelism Correct dangling modifiers

6. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 5 - 6 Editing for Clarity Reword long noun sequences Replace camouflaged verbs Clarify sentence structure Clarify awkward references Moderate your enthusiasm

7. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 5 - 7 Editing for Conciseness Delete unnecessary words and phrases Shorten long words and phrases Eliminate redundancies Recast “It is/There are” starters

8. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 5 - 8 Revising with Technology Revision tools Spell checker Grammar checker Thesaurus Style checker (from excellence)

9. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 5 - 9 Producing the Message Multimedia elements Design elements

10. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 5 - 10 Multimedia Elements Presentation software Graphics software Video clips and sound bites Hypertext markup language

11. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 5 - 11 Design Elements Consistency Balance Restraint Detail

12. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 5 - 12 Design Techniques White space Margins Justification Typefaces Typestyles

13. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 5 - 13 Using Technology Instant messaging Email systems Word processing Desktop publishing Web publishing Multimedia systems

14. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 5 - 14 Technology Features Templates and style sheets Page setup Column formatting Paragraph formatting Numbered and bulleted lists Tables and textboxes Pictures and objects

15. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 5 - 15 Proofreading the Message Grammar, usage, and punctuation Spelling errors and typos Punctuation Design errors Missing material Overall format

16. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 5 - 16 Proofreading Advice Make multiple passes Use perceptual tricks Focus on high-priority items Get some distance Stay focused and vigilant Exercise caution

17. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 5 - 17 Distributing Your Message Cost concerns Convenience Time constraints Security and privacy

18. © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 5 - 18 Reviewing Key Points Completing business messages –Revising –Producing –Proofreading –Distributing