1. National Club Association 1201 15 th Street NW | Suite 450 | Washington, DC 20005 Toll Free: 800-625-6221 | Fax: 202-822-9808 www.nationalclub.org NATIONAL CLUB ASSOCIATION New Club Orientation ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS

2. NATIONAL CLUB ASSOCIATION Advocate for Clubs – serves as the only organization that actively lobbies the U.S. Congress on behalf of the private club industry. Answers for Club Leaders – provides critical solutions to club leaders through educational materials and training. ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS

3. CLUB MEMBER BENEFITS Club Director Reference Series NCA Website, including new Health Care Resource Center Publications and Electronic Communications Quarterly Club Trends Report Member Consultations Washington Weekly Updates Conferences and Events Insurance Program And more … ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS

4. CLUB DIRECTOR REFERENCE SERIES Free to all members ($850 value). This series of technical publications is the club industry's most trusted source for tax, privacy, legal, financial and policy information. This extensive reference includes the following monographs: Employment Practices Liability Workers Compensation Issues Job Descriptions for Management Staff Independent Contractor Compliance Understanding the Federal Wage & Hour Laws Fitness Facility Management & Liability Capital Budgeting Guidelines Model Club Rules Model Golf Rules Model Private Club Bylaws (UPDATED) Model Membership Admission Private Club Membership Guidelines Federal Tax Treatment of Private Clubs Model Committee Guidelines Members receive all updates to the series free of charge. ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS

5. NCA WEBSITE NCA's members-only section puts valuable club resources at your fingertips. Login information: User ID: e-mail address (all lowercase) Password: password1 (all lowercase) Provides 24/7 access to: Health Care Resource Center Club Director NCA CONNECT Club Industry Brief Club Director Reference Series NCA Special Reports Washington Weekly Updates Knowledge Center www.nationalclub.org ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS

6. The Spotlight on Advocacy section, front and center on NCA’s home page, directs you to the current top issues facing clubs. NCA members can use the Legislative Action Center, an interactive online system, to contact representatives personally and express their concerns on behalf of the industry. NCA WEBSITE Spotlight on Advocacy Legislative Action Center ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS

7. The Industry Links section features NCA's Online Buyers Guide, containing up-to-date information on trusted industry vendors that are experienced in addressing the specific needs of private clubs. NCA WEBSITE Online Buyers Guide ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS

8. Club Trends – This quarterly trends report is provided free to all members. Three of the yearly issues provide an in-depth look at a single topic—with a macro view as well as club-specific survey data and case studies. The fourth issue is a year-end outlook of the trends that are most relevant for the coming year. Club Director – Quarterly magazine covering the private club world with a focus on business guidance and industry analysis. NCA CONNECT – E-newsletter covering the latest news, trends and analysis of the issues affecting the private club industry. Club Industry Brief – Bi-weekly e-digest helping you keep an eye on the headlines in the private club industry. Washington Weekly Update – Weekly update on our government relations work in Congress and federal regulatory agencies. Member Alerts – As-needed updates on key developments in legislative, legal and regulatory matters. PUBLICATIONS & ELECTRONIC COMMUNICATIONS ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS

9. New club members receive a $100 credit that can be applied to a publication of their choice. NCA publishes the industry’s leading books and reference materials on key areas of private club operations, legal issues, governance and planning topics, and human resources. All publications are available for purchase at discounted member-only rates. Order through the online store at www.nationalclub.org or call NCA toll free at 800-625-6221 to place an order. For added convenience, members can place an order and request a direct bill as a payment method. PUBLICATIONS FOR SALE ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS Navigating the Future: The Outlook for Private Clubs HR Management: Best Practices for Private Clubs The Legal Reference Guide for Private Clubs Club Governance Guidelines: A Path to Organizational Excellence Membership Marketing Setting the Standard for Club Service Private & Tax-Exempt Status Guide to Strategic Planning Best Practices for Club Leaders Disaster Planning & Recovery

10. Installments of NCA’s popular new webinar series are offered free of charge to NCA members as a member benefit. NCA webinars bring high‐quality educational sessions led by top industry experts to club leaders across the country. Recent session topics include: The effects of health care reform on private clubs Wellness services & fitness programs Fiduciary role of the audit committee Strategic IT management Financial outlook for clubs Strategic board development... and more! Webinar sessions are followed by a Q-and-A exchange, allowing for direct access to industry experts to answer questions and address concerns facing your club. WEBINAR SERIES ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS

11. NCA’s staff will search our specialized database of more than 5,000 abstracts to assist your club with any questions you may have, from privacy concerns to technology usage issues. NCA also offers access to our expert staff for free personal consultations to help answer questions on industry-specific laws and provide guidance to help your club with complex federal compliance issues. MEMBER CONSULTATIONS ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS

12. D&O Insurance: NCA endorses Bollinger’s D&O and Fiduciary coverage for club directors and officers, to protect club assets with broad definition coverage. INSURANCE PROGRAM ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS

13. Spring 2015 Stay Tuned for More Information! Members receive discounted registration CONFERENCES & EVENTS ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS

14. NATIONAL CLUB ASSOCIATION FOUNDATION ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS The National Club Association Foundation, NCA’s charitable arm, funds critical trends studies and underwrites educational programs and research to ensure a successful future for the private club industry. The Board Leadership Institute Building on its existing resources for private club directors, in 2013 NCA launched the Board Leadership Institute, designed to develop highly effective boards that are well prepared for the future, through educational programs and materials focused on the best practices of successful industry leaders. Upcoming Board Leadership Institute projects in 2014 include: A board “toolkit” to provide best practice information that can improve board effectiveness A study to determine which health care options clubs are considering in response to the new law and the potential financial impact Research and analysis focusing on strategic issues for technology planning, including future IT investments Trends Research and Education Initiatives Building on years of support for trends research and education projects, in 2013 the Foundation funded a new multi-phase trends research study which was designed to provide clubs with a sense of direction related to upcoming changes and guidance on how to respond. Research findings are contained in a comprehensive report, Navigating the Future: The Outlook for Private Clubs, and a Highlights report has been sent to all NCA members. For 2014, the ongoing trends initiatives funded by the NCA Foundation include: The new Club Trends report co-branded with the McMahon Group. This forward- looking periodical expands on the trends information provided to members from an annual overview to quarterly reports—three of which focus on specific areas, while a fourth annual issue presents an outlook for the coming year. An online forum for sharing trends content on an ongoing basis, providing a dynamic format for clubs to share their experiences—including specific examples of strategies and options that have been successful for other clubs. Recent Projects

15. Questions? ADVOCATE FOR CLUBS, ANSWERS FOR CLUB LEADERS