1. STRATEGIC PROJECT COMMUNICATIONS

2. Project Communications Shared Vision Organizational Structure & Partnerships Collaborative Communications Tools

3. Shared Vision Under agency umbrella Build external and internal reputation Increase partnerships

4. Organizational Structure Identify internal agency roles/ project management structure Establish project tiers and specs Clarify customer service expectations

5. Collaborative Partnerships Umbrella Communications Across Projects Qualified Consultants Owner Role Vision Communications Contractor Role Coping Communications Aligned Structure Tools & Evaluation Program Management

6. Communications Tools Community/Business/Media Relations Internal/ Crisis Communications Issue Management

7. Multi-Agency Communications

8. ` Context Sensitive Communications

9. Disaster Communications

10. QUESTIONS