1. Payment methods & payment-related policies

2. Course Learning Objectives Lesson 1: Develop an understanding of payment related policies – Payment due date, payment Options & deletion for non-payment – Billing & Student Account petitions Lesson 2: Show how to find information on payments and billing – Payment methods – Payment due dates Lesson 3: Assist students with payment related issues – Accessing eBills – Protecting courses from deletion

3. Payment Due Date TermPayment Due Date Summer 2013 (begins June 24, 2013)Monday, June 10, 2013 Fall 2013 (begins September 23, 2013) Monday, September 9, 2013 Winter 2014 (begins January 6, 2014) Monday, December 23, 2013 Spring 2014 (begins March 31, 2014)Monday, March 17, 2014 To see a complete list of due dates for the current academic year, visit the Payment Due Dates webpage.Payment Due Dates To see a complete list of due dates for the current academic year, visit the Payment Due Dates webpage.Payment Due Dates Develop an understanding of payment related policies

4. PCC-Pay and Online Bill Payment To get to PCC-Pay: 1.Log into MyPCC and Select the Paying for College tab.MyPCC 2.Click on PCC-PAY. 3.View PCC-Pay Functions and select where appropriate. 4.Under My Account select Make a payment. To get to PCC-Pay: 1.Log into MyPCC and Select the Paying for College tab.MyPCC 2.Click on PCC-PAY. 3.View PCC-Pay Functions and select where appropriate. 4.Under My Account select Make a payment. Click the green Make a payment Button Functions of PCC-Pay: a)Sign up and plan selection b)Update payment profile c)View payment agreement d)View current installment status e)Change payment methods f)Make payments Functions of PCC-Pay: a)Sign up and plan selection b)Update payment profile c)View payment agreement d)View current installment status e)Change payment methods f)Make payments ALL functions available below (A-F) 1 2 3 4

5. Other Payment Options In person: Visit any PCC Student Accounts Services OfficeStudent Accounts Services Office By phone: Call 971-722-8888, Option 3 By mail: Send your checks or money orders to – Portland Community College Student Account Services Office (SYL CC 210) PO Box 19000 Portland, OR 97280-0990 Student’s G# must be on the check or money order In person: Visit any PCC Student Accounts Services OfficeStudent Accounts Services Office By phone: Call 971-722-8888, Option 3 By mail: Send your checks or money orders to – Portland Community College Student Account Services Office (SYL CC 210) PO Box 19000 Portland, OR 97280-0990 Student’s G# must be on the check or money order CampusLocationOffice Hours Sylvania CC 210 Monday to Thursday: 9:30 am to 6pm Friday: 8am to 4pm Cascade SS 102B Rock Creek Bldg. 9 Room 103 Southeast SCOMM 115 Answer Center Student Account Services

6. Show students how to find information on billing and payments Payment Due Dates http://www.pcc.edu/enroll/paying-for- college/tuition/payment-due-dates/ http://www.pcc.edu/enroll/paying-for- college/tuition/payment-due-dates/ TermPayment Due Date Summer 2013 (begins June 24, 2013) Monday, June 10, 2013 Fall 2013 (begins September 23, 2013) Monday, September 9, 2013 Winter 2014 (begins January 6, 2014) Monday, December 23, 2013 Spring 2014 (begins March 31, 2014) Monday, March 17, 2014 Students must pay the full amount due by the dates above, if not one or more of the following actions may be taken: 1.Deletion of course registration 2.A late fee charge of up to 10% of the unpaid tuition 3.A financial hold placed on future registration and transcripts 4.Collection agency involvement Students must pay the full amount due by the dates above, if not one or more of the following actions may be taken: 1.Deletion of course registration 2.A late fee charge of up to 10% of the unpaid tuition 3.A financial hold placed on future registration and transcripts 4.Collection agency involvement

7. Information on payment methods http://www.pcc.edu/enroll/paying-for- college/tuition/ways-to-pay/http://www.pcc.edu/enroll/paying-for- college/tuition/ways-to-pay/ Information on payment methods http://www.pcc.edu/enroll/paying-for- college/tuition/ways-to-pay/http://www.pcc.edu/enroll/paying-for- college/tuition/ways-to-pay/ Ways to pay Payment in Full Online In-Person By Mail International Wire Transfers Payment in Full Online In-Person By Mail International Wire Transfers Payment Plan Dashboard Symbol = Payment Plan Dashboard Symbol = Financial Aid Dashboard Symbol= Financial Aid Dashboard Symbol= Chapter 33 Veterans Benefits Dashboard Symbol = Chapter 33 Veterans Benefits Dashboard Symbol = Third Party Billing Dashboard Symbol= Third Party Billing Dashboard Symbol= Scholarships Dashboard Symbol= Scholarships Dashboard Symbol= AmeriCorps Vouchers Dashboard Symbol = AmeriCorps Vouchers Dashboard Symbol =

8. Assist to view bills and check for protection from deletion for nonpayment Accessing E-Bills: Step 1: Log in to MyPCC Step 2: Click on Paying for College tab Step 3: Click PCC-Pay hyperlink Step 4: Select the E-Bills tab Step 5: Select the statement Date to view Step 6: Verify Student Statement and Print Student Statement Accessing E-Bills: Step 1: Log in to MyPCC Step 2: Click on Paying for College tab Step 3: Click PCC-Pay hyperlink Step 4: Select the E-Bills tab Step 5: Select the statement Date to view Step 6: Verify Student Statement and Print Student Statement Checking for protection of courses from deletion: Step 1: Log into MyPCC Step 2: Click on Paying for College tab Step 3: View Don’t get Deleted channel on the left hand side of the page Checking for protection of courses from deletion: Step 1: Log into MyPCC Step 2: Click on Paying for College tab Step 3: View Don’t get Deleted channel on the left hand side of the page

9. Log in to MyPCC

10. Click on the Paying for College tab

11. Click on the PCC-Pay Hyperlink

12. Select eBills tab

13. Select Statement to view and hit Go

14. View/Print statement Ways to Print: 1)Right-Click on document 2)Scroll through pop-up menu and Look for Print 3)Left-Click on Print OR 1) Push CTRL + P on key board Ways to Print: 1)Right-Click on document 2)Scroll through pop-up menu and Look for Print 3)Left-Click on Print OR 1) Push CTRL + P on key board

15. Check to see if your courses are protected from deletion 1 2 3

16. Protect your PCC courses if you have dual enrollment with another college CampusLocationOffice Hours SylvaniaCC 210 Monday to Thursday: 9:30 am to 6pm Friday: 8am to 4pm CascadeSS 102B Rock CreekBldg. 9 Room 103 Southeast SCOMM 115 Answer Center

17. DNP Fall Term Timelines

18. Pre-Deletion & Post-Deletion Notices Pre-deletion Three separate emails are sent to students advising them of potential deletion of their courses. from busoffic@pcc.edubusoffic@pcc.edu Post-deletion Three separate emails are sent to students advising them that their courses Have been deleted. from enroll@pcc.eduenroll@pcc.edu

19. A-4 Web Resources Information on payment methods http://www.pcc.edu/enroll/paying-for- college/tuition/ways-to-pay/http://www.pcc.edu/enroll/paying-for- college/tuition/ways-to-pay/ Information on payment methods http://www.pcc.edu/enroll/paying-for- college/tuition/ways-to-pay/http://www.pcc.edu/enroll/paying-for- college/tuition/ways-to-pay/ Information on PCC tuition and payment links www.pcc.edu/tuition Information on PCC tuition and payment links www.pcc.edu/tuition