1. Pat Buckley – Credit Card Coordinator Billing and Payment Services
RegOnline UC Berkeley
Pat Buckley – Credit Card Coordinator
Billing and Payment Services

2. Agenda Overview Samples Pricing Other Information Setup Process
Confirmation
Resources

3. Overview
UC campus-wide online event management solution for credit card acceptance.
Contract is managed by UC Office of the President – Banking and Treasury Services.
May require limited technical support (linking to HomePage and Payment Gateway).
Will require review of quick start guide and other self-paced tutorials (4-8 hours to develop understanding of application.)
UC Berkeley departments utilize the application for:
Conferences
Classes
Forums

4. RegOnline Sample - CED College of Environmental Design Home Page
RegOnline Landing Page
RegOnline Payments Page

5. RegOnline Sample - OLLI

6. Pricing – March 2014 thru March 2016
Two Processing Options:
UC Berkeley Account
On-going events, large dollar volumes
Process through CyberSource gateway and Bank of America Merchant Services
Requires PCI Data Security Standard Compliance
Department Account
Infrequent and one-time only events, smaller dollar volumes
Direct settlement with RegOnline (Payment Gateway).
UC Berkeley
Campus Department
RegOnline
Per Registrant
Card Processing
$2.30 0%
3.50%
Prices subject to change.
CyberSource
Setup (one-time)
Auth
Settlement
Refund
$100
$.065
$.046
NA for all.
Bank of America Merchant Services
Credit Card Interchange
Other
2.0% - 2.4%
TBD NA
Range - weighted average
Coalfire – PCI Compliance Portal
$60 annually

7. Other Information UC Berkeley Campus Department Setup Timeframe
1 month
3-5 Days
Reconciliation
Daily between RegOnline and CyberSource sales total.
Monthly between RegOnline and check payment totals.
Campus Deposit System (CDS)
Prepare daily CDS.
Prepare monthly CDS.
Vendor Costs
Monthly invoice paid through BearBuy.
Net from settlement check.
Revenue Settlement
Paid through BAMS into UCB BofA account.
Monthly check sent to department
Chargeback/Retrievals
Yes

8. Setup Process Summary – UC Berkeley Account
Consult with Credit Card Coordinator (CCC) Pat Buckley on appropriate processing configuration (UCB or Department account)
Complete and submit Merchant Setup Request form to
CCC will setup accounts and Id’s based on processing configuration.
RegOnline will send a Welcome confirming creation of account.
Participate in RegOnline New User build training and review Quick start guide.
Build form or landing page.

9. Welcome

10. Resources
New – Customer Portal – Help Center (check out: Getting started with the Active Customer Portal to get acquainted with navigating the portal to make it easier to find the resources you’re looking for) 
Live webinar Trainings: offers two live webinar trainings via Help Center:
Sign up for live New User Event Build Training 10am MST)
Sign up for live Attendee Management Training – (every other MST) 
Tech Support is available Monday-Friday from 6am – 6pm MST. You can reach them via phone at option 2 or submit a Service Request via the Help Center 
RegOnline Blog: for news, discussion tips and advice
User Guide: