1. CERN IT Department CH-1211 Genève 23 Switzerland www.cern.ch/it CERN openlab Board of Sponsors CERN IT: Some Strategic Directions David Foster Deputy IT Department Head CERN May 2011

2. CERN IT Department CH-1211 Genève 23 Switzerland www.cern.ch/it Outline 7 Strategic Directions in 2011, a high level view – Excluding Physics and EU related activities 2 CERN IT: Some Strategic Directions – David Foster

3. CERN IT Department CH-1211 Genève 23 Switzerland www.cern.ch/it 1. User Empowerment Long history of constraining end-user devices – Limited hardware combinations – Limited software combinations (Windows) Times have changed – Users expect greater choice – Users expect support – Security is mandatory – Budgets have not increased 3 CERN IT: Some Strategic Directions – David Foster

4. CERN IT Department CH-1211 Genève 23 Switzerland www.cern.ch/it Mobile Growth 4 CERN IT: Some Strategic Directions – David Foster

5. CERN IT Department CH-1211 Genève 23 Switzerland www.cern.ch/it Desktop Changes Mac’s on the upward slope Linux desktops slightly down Windows (including oscilloscopes) constant 5 CERN IT: Some Strategic Directions – David Foster

6. CERN IT Department CH-1211 Genève 23 Switzerland www.cern.ch/it Implications for IT IT much more enabling than controlling Support models have to change – Facilitate “Community Support” which means Social Support Frameworks – Need to grow valuable social networks Interoperability testing more important Usability testing more important (design for experience) 6 CERN IT: Some Strategic Directions – David Foster

7. CERN IT Department CH-1211 Genève 23 Switzerland www.cern.ch/it 2. Service Support More rigorous treatment of service support throughout the organisation as we become a “World Lab” – Based on ITIL methodology. – Applied to all CERN services. – Using SaaS from Service-Now.com 7 CERN IT: Some Strategic Directions – David Foster

8. CERN IT Department CH-1211 Genève 23 Switzerland www.cern.ch/it Single point of entry 8 CERN IT: Some Strategic Directions – David Foster

9. CERN IT Department CH-1211 Genève 23 Switzerland www.cern.ch/it Fast access to required actions 9 CERN IT: Some Strategic Directions – David Foster

10. CERN IT Department CH-1211 Genève 23 Switzerland www.cern.ch/it 3. Exploitation of Networking Large scale international collaborations need large scale networking. LHCOPN provides nx10Gbps from CERN to the Tier- 1 Centers. LHCONE intends to provide a world wide network facility to provide high performance capabilities between Tier-1, Tier-2 and Tier-3 centers. – Responds to the new “peer” model of data access across Tier sites. – A blueprint for other sciences. http://lhcone.net 10 CERN IT: Some Strategic Directions – David Foster

11. CERN IT Department CH-1211 Genève 23 Switzerland www.cern.ch/it LHCONE 11 CERN IT: Some Strategic Directions – David Foster

12. CERN IT Department CH-1211 Genève 23 Switzerland www.cern.ch/it High Level Architecture 12 CERN IT: Some Strategic Directions – David Foster

13. CERN IT Department CH-1211 Genève 23 Switzerland www.cern.ch/it Status Today LHCONE launched on March 31 st – Started shared VLAN service including two initial sites: CERN, Caltech – Verified connectivity and routing – First data exchanged on March 31 st Active Open Exchange Points: – CERNLight, NetherLight, StarLight (and MANLAN) Monitoring of Transatlantic segment (US LHCNet)

14. CERN IT Department CH-1211 Genève 23 Switzerland www.cern.ch/it 4. Security Security has increasingly become part of the overall fabric – Integrated into the overall approach for systems management. Software updates and exploit fixes. – Increasingly integrated into work practices and policies. Awareness campaigns and policies on network connections. – Use of intrusion detection mechanisms Increasing use of data mining techniques, a data management problem in its own right. At a pure networking level, firewalling and real-time detection lags behind the networking bandwidth increases – Firewalling a 100G connection? – Move firewalling away from the core to the edge? 14 CERN IT: Some Strategic Directions – David Foster

15. CERN IT Department CH-1211 Genève 23 Switzerland www.cern.ch/it 5. Clouds On-going process for creating another (greener) computer center “elsewhere” – Has evolved to an IaaS type of idea. – Will need to re-visit operational models. – Virtualisation will be key. – Some services may be considered as a “private cloud” A mix of private and commercial cloud services should be foreseen – Already using SaaS in service management – Some promising trends including possible dedicated R&E networking to cloud centres in the US Much interest now in evolving Grids to take advantage of Cloud technologies and perhaps visa-versa – Use of commercial offerings in combination with the private facilities. 15 CERN IT: Some Strategic Directions – David Foster

16. CERN IT Department CH-1211 Genève 23 Switzerland www.cern.ch/it Status of the T0 Hosting Call Significant Interest expressed: – 23 proposals from Belgium, Germany (2), Switzerland (2), Spain (2), Finland, France, Hungary (3), Norway (7), Poland, Portugal, United Kingdom (2) Significant differences in the proposals – Some proposals require significant capital expenditure – 1.07 < PUE < 1.6 – 100 m 2 < floor space < 1000 m 2 – 1 KW/m 2 < Power Density < 30 KW/m 2 – 8 proposals > 2.5 MW – Many facilities are currently non existing Electricity price vary significantly in Europe – Between 44 CHF/MWh and 320 CHF/MWh – Sometimes much cheaper for academic institutions – Most important factor in the operation costs Enough interest to launch a formal call for tender this year 16 CERN IT: Some Strategic Directions – David Foster

17. CERN IT Department CH-1211 Genève 23 Switzerland www.cern.ch/it 6. Content Information management increasingly important – What is the reliability and authenticity of information? Important for external image including branding. – Structure is important for SEO – Content management for improved maintenance (and lower cost) – Long term digitization, archiving and preservation of information Matching tools to roles is something new – Designers, Implementors, Authors – Investing in Drupal and Sharepoint Structuring the information space is difficult – The role of “cern.ch” – Internal vs external, departmental vs public etc … Allow users to manage their information space – Create “My” portals to reduce the information space to a relevant and manageable amount for the individual 17 CERN IT: Some Strategic Directions – David Foster

18. CERN IT Department CH-1211 Genève 23 Switzerland www.cern.ch/it Open Access CERN heavily involved in the “Open Access” movement – Liberalisation of access to information on scientific results. – CERN leading the Scoap3 initiative negotiating with the publishers to maintain rights of the authors. http://scoap3.org/ – Open Access publishing now becoming the norm for the experiments. – Invenio technology used extensively for digital repositories and libraries. arXiv are migrating to Invenio. – http://arxiv.org/help/support/arxiv_busplan_Apr2011 NASA astronomical data system (ADS) are migrating to Invenio. 18 CERN IT: Some Strategic Directions – David Foster

19. CERN IT Department CH-1211 Genève 23 Switzerland www.cern.ch/it 7. Knowledge and Technology Transfer apart from openlab In house (software) Technologies – Invenio-Indico – Quattor – Castor – LFC/DPM Collaboration with institutions – WHO – UNOSAT Knowledge & Outreach – HepIX – CSC – VIPs – ISF – Advisory Groups 19 CERN IT: Some Strategic Directions – David Foster

20. CERN IT Department CH-1211 Genève 23 Switzerland www.cern.ch/it Did you know...? WHO is connected via CERN to the Commodity Internet WHO UNOSAT staff and servers hosted at CERN UNOSAT 20 CERN IT: Some Strategic Directions – David Foster

21. CERN IT Department CH-1211 Genève 23 Switzerland www.cern.ch/it Philosophy: promote web-based citizen participation in science projects as an appropriate low cost technology for scientists in the developing world. Partners: CERN, UN Institute for Training and Research, University of Geneva Sponsors: IBM, HP Labs, Shuttleworth Foundation Technology: open source platforms for internet-based distributed collaboration Projects: – Computing for Clean Water optimizing nanotube based water filters by large scale simulation on volunteer PCs – AfricaMap volunteer thinking to generate maps of regions of Africa from satellite images, with UNOSAT – LHC@home new volunteer project for public participation in LHC collision simulations, using VM technology Plans: Training workshops in 2011 in India, China, Brazil and South Africa Collaboration with the General Public: Citizen Cyberscience Centre 21 CERN IT: Some Strategic Directions – David Foster