Download presentation
Presentation is loading. Please wait.
Published byAngel Simmons Modified over 9 years ago
1
Copyright © 2005 Pearson Education Canada Inc. Concepts ﴀﴀﴀﴀ in Strategic Management, Canadian Edition Wheelen, Hunger, Wicks 9-1 Chapter 9 Strategy Implementation: Staffing and Directing
2
Concepts in ﴀﴀﴀﴀ Strategic Management, Canadian Edition Wheelen, Hunger, Wicks 9-2 Copyright © 2005 Pearson Education Canada Inc. Strategy Implementation Staffing Hiring new people with new skills, firing people with inappropriate skills, and/or training existing employees to learn new skills.
3
Concepts in ﴀﴀﴀﴀ Strategic Management, Canadian Edition Wheelen, Hunger, Wicks 9-3 Copyright © 2005 Pearson Education Canada Inc. Strategy Implementation Staffing follows strategy: Matching the manager to the strategy Executive type Executives with a particular mix of skills and experiences
4
Concepts in ﴀﴀﴀﴀ Strategic Management, Canadian Edition Wheelen, Hunger, Wicks 9-4 Copyright © 2005 Pearson Education Canada Inc. Selection & Management Development Executive Succession: Process of replacing a key top manager. Boards help CEO develop succession plan Identify succession candidates below top layer Measuring internal candidates against external candidates Appropriate financial incentives
5
Concepts in ﴀﴀﴀﴀ Strategic Management, Canadian Edition Wheelen, Hunger, Wicks 9-5 Copyright © 2005 Pearson Education Canada Inc. Selection & Management Development Identifying Abilities & Potential: Establish a sound performance appraisal system Assessment centers Used to evaluate a person’s suitability for an advanced position. Job rotation Used to ensure that employees are gaining the appropriate mix of experiences to prepare them for future responsibilities.
6
Concepts in ﴀﴀﴀﴀ Strategic Management, Canadian Edition Wheelen, Hunger, Wicks 9-6 Copyright © 2005 Pearson Education Canada Inc. Strategy Implementation Problems in Retrenchment: Downsizing (“rightsizing”) Planned elimination of positions or jobs Used in retrenchment strategies
7
Concepts in ﴀﴀﴀﴀ Strategic Management, Canadian Edition Wheelen, Hunger, Wicks 9-7 Copyright © 2005 Pearson Education Canada Inc. Strategy Implementation International issues in staffing: Considerable planning Can be very costly Cultural differences must be considered Experience through international assignments
8
Concepts in ﴀﴀﴀﴀ Strategic Management, Canadian Edition Wheelen, Hunger, Wicks 9-8 Copyright © 2005 Pearson Education Canada Inc. Strategy Implementation Managing Organizational culture: Organizational culture Affects firm’s ability to shift its strategic direction Strong tendency to resist change Organizational culture should support the strategy
9
Concepts in ﴀﴀﴀﴀ Strategic Management, Canadian Edition Wheelen, Hunger, Wicks 9-9 Copyright © 2005 Pearson Education Canada Inc. Strategy Implementation Four methods of managing different cultures: 1. Integration 2. Assimilation 3. Separation 4. Deculturation
10
Concepts in ﴀﴀﴀﴀ Strategic Management, Canadian Edition Wheelen, Hunger, Wicks 9-10 Copyright © 2005 Pearson Education Canada Inc. Strategy Implementation Management by Objectives (MBO): Establish and communicate objectives Set individual objectives Develop action plan Review performance periodically
11
Concepts in ﴀﴀﴀﴀ Strategic Management, Canadian Edition Wheelen, Hunger, Wicks 9-11 Copyright © 2005 Pearson Education Canada Inc. Strategy Implementation Total Quality Management (TQM): Philosophy committed to customer satisfaction and continuous improvement.
12
Concepts in ﴀﴀﴀﴀ Strategic Management, Canadian Edition Wheelen, Hunger, Wicks 9-12 Copyright © 2005 Pearson Education Canada Inc. Total Quality Management (TQM) Four Objectives: 1. Better, less variable quality in product 2. Quicker, less variable response to customer needs 3. Greater flexibility to customer requirements 4. Lower cost through quality improvement; elimination of non-value adding work.
Similar presentations
© 2025 SlidePlayer.com. Inc.
All rights reserved.