1. Loss Prevention, Auditing & Safety Conference 2009 Title Sponsor:

2. Utilizing Effective Operational Audit Solutions Katina Terry & Michelle Michael

3. Obtaining this Audit Software:  Productive  Time Reduction  Effective Tool for our Business Partners  Opportunity  Utilizing an Additional Tool for LP

4. LP Software & Abercrombie & Fitch, Co.  Business partnership since April 2005  Utilizing both Case Management & Audit solutions

5. Audit Software Capabilities :  Time Reduction  Efficient & Effective  Identification  Consistently

6. Utilization by LP & Store Operations:  Daily Visits (Unless an Investigation must be completed)  Conference Calls  Performance Evaluations  Training Tool

7. Pre-Audit

8. Revising Audits

9. Audit Guidelines/Expectations:  95% and above  79% and below  95% and above  60% and below

10. Audit Revisions:  Importance of audit question revisions  Change completed quickly  Communication of revision  No changes to previous question/changes to previous question

11. Utilizing the Reporting Tools:  Accessibility  Monthly Reporting  Reporting Available

12. Abercrombie & LPMS-Audit Audits Managed by Abercrombie  Holiday Audit  LP Scorecard  LP New Store Opening Checklist Audit  LP Flagship Audit  LP Safety Audit Other Audits managed  Self Audits  Safety Audits  Operational Audits  Pricing Audits

13. What Audits Work Best?  LPMS-Audit works well with any scored/non-scored audit.  Audits that need to be managed through it’s entire lifecycle  Audits that need have issues to be resolved/managed  Most requested question types: Yes/No questions, Range Questions, Sample count Questions

14. Sample Audits  Loss Prevention Audits  Safety Audits  Operational Audits  Checklists  Pricing Audits  Inspections  LPMS-Audit is flexible  Configure your own questions & scoring  Existing Audits can be imported from existing Excel/Access files  Stores can perform self audits  Stores can complete “Action Plan” items on-line  Import KPI information directly into the audit

15. Our Success:  Proactive Training  Create Action Plans  Accountability  Revisions/Changes due to our business needs

16. Our Opportunities:  KPI  Auto Scheduling of audits  Mapping of Audits  Off-line Functionality  Store Managers Completing Self Audits

17. Customized Dashboard

18. Mapping Audits

19. Scheduling Audits

20. RE-Audit With Task Management

21. Question & Answer