1. Alberto Isoardo Seminario autunnale CIBER 19-21 Novembre 2007 ROMA

2. E-Resource Access and Management Services Today’s Agenda Review of 360 Link Customization Options for 360 Link Walkthrough of notable features Questions and Answers Schedule Library Support Appointments

3. E-Resource Access and Management Services Why OpenURL? How does a patron find a specific full-text item when armed only with an electronic or print citation?

4. E-Resource Access and Management Services Why OpenURL? Citation Metadata How does a patron find a specific full-text item when armed only with an electronic or print citation?

5. E-Resource Access and Management Services Citation Metadata Find full-text fast! Connects patrons to best available resources Bridges the divide between physical and electronic content

6. E-Resource Access and Management Services The User Experience A&I Database 360 Link Results Page Full-Text Article

7. E-Resource Access and Management Services Connecting Your E-Resources

8. E-Resource Access and Management Services OpenURL Linking with 360 Link Knowledge base is comprehensive, accurate and up-to-date Hosted by Serials Solutions World Class Support Rapid Development Cycle Feature Rich Superior implementation, customization and features

9. E-Resource Access and Management Services 360 Link The #1 hosted link resolver in the country with over 600 clients.

10. E-Resource Access and Management Services 100+ new sources and targets Extensive results page customizations Unlimited custom links Advanced database usage statistics PubMed and CrossRef DOI look-up Custom database ordering 1-Click to Article Citation Link Builder Google Scholar Integration Support for CMS (Blackboard, WebCT) Multiple Genre Handling 360 Link - Notable Features

11. E-Resource Access and Management Services 360 Link – Easy-to-Use Interface

12. E-Resource Access and Management Services 360 Link – Highly Customizable Text, branding, & custom links are completely customizable.

13. E-Resource Access and Management Services 360 Link – Seamless Library Branding Library branded page

14. E-Resource Access and Management Services 360 Link – Search Results Confirmed Library branded page Search results confirmed

15. E-Resource Access and Management Services 360 Link – Gets the Patron to Full-Text Library branded page Search results confirmed Full-text linking options

16. E-Resource Access and Management Services 360 Link – Prevents “Dead Ends” Additional options include: ILL Document delivery Union catalog Local catalog Web Search engines Many others

17. E-Resource Access and Management Services Sample Customizations Laramie County Community College

18. E-Resource Access and Management Services Sample Customization Johnson County Community College

19. E-Resource Access and Management Services New Citation Display Format Option A new APA display format enables the citation to appear as 1-3 lines (instead of the current "table" format of 5-6 lines), which condenses the appearance of the results page and improves access to all available resources.

20. E-Resource Access and Management Services Sample Customizations University of Wyoming

21. E-Resource Access and Management Services Custom Database Display Ordering... Allows librarian to order the display of database listings on the 360 Link results pages Librarians can ensure that preferred resources (high quality, popular, etc.) appear in 360 Link results pages before other DB’s

22. E-Resource Access and Management Services Custom Database Display Ordering Choose the database

23. E-Resource Access and Management Services Custom Database Display Ordering Choose the database, then decide the order.

24. E-Resource Access and Management Services Deduplication of Article Level Links... Provides ability to deduplicate the results page links based on content providers (only single links per content provider); Or deduplicate all links and only display the highest ranked database from the results ranking.

25. E-Resource Access and Management Services 1-Click to Article... In Action 1. Patron finds desired citation and selects 360 Link button / text

26. E-Resource Access and Management Services 1-Click to Article... In Action 1. Patron finds desired citation and selects 360 Link button / text 2. Patron is taken to full text (if available) bypassing the standard 360 Link results page

27. E-Resource Access and Management Services 1-Click to Article... In Action 3. Library can opt to add an easy to implement “helper” window. Allows patrons to get to the full 360 Link results page

28. E-Resource Access and Management Services 1-Click to Article... In Action 3. Library can opt to add an easy to implement “helper” window. Allows patrons to get to the full 360 Link results page

29. E-Resource Access and Management Services 1-Click Helper Frame..Now Customizable!

30. E-Resource Access and Management Services Citation Link Builder Enables “Known-item” searching A standalone form that allows patrons to enter citation metadata and get to an 360 Link results page. Fully customizable It also replaces the current 'Refine/Alter Criteria Page' for all 360 Link clients.

31. E-Resource Access and Management Services Citation Link Builder in Action Inherits 360 Link customizations “Look and Feel” Page highly customizable (buttons & field names)

32. E-Resource Access and Management Services Citation Link Builder in Action Inherits 360 Link customizations “Look and Feel” Page highly customizable (buttons & field names)

33. E-Resource Access and Management Services 360 Link and Google Scholar 360 Link can bridge the gap between Google Scholar and the library collection Gets patrons to the “appropriate copy” The Library Collection

34. E-Resource Access and Management Services 360 Link and Google Scholar 360 Link can bridge the gap between Google Scholar and the library collection Gets patrons to the “appropriate copy” Over 300 Libraries Up and Running! The Library Collection

35. E-Resource Access and Management Services 360 Link – Other custom links Google Scholar

36. E-Resource Access and Management Services 360 Link – Other custom links REFWORKS

37. E-Resource Access and Management Services 360 Link – Other custom links WorldCat

38. E-Resource Access and Management Services 360 Link – Other custom links Impact Factors in Journal Citation Reports

39. E-Resource Access and Management Services 360 Link – Other custom links MSN

40. E-Resource Access and Management Services 360 Link – Other custom links OAIster SCOPUS

41. E-Resource Access and Management Services Blackboard / WebCT Integration

42. E-Resource Access and Management Services Blackboard / WebCT Integration

43. E-Resource Access and Management Services Blackboard / WebCT Integration Provides Librarian with Persistent Link Can be used in any Course Management Software Completely customizable (appearance, text, and icon)

44. E-Resource Access and Management Services Usage Statistics Keep track of three different use metrics: –Search type –Click-throughs Export stats to spreadsheet file Click-throughs defined –System tracks each click on a resource accessed through one of our products –Those clicks are aggregated at provider, database, journal title and journal holding levels

45. E-Resource Access and Management Services Complete, Integrated Solutions Serials Solutions Knowledge Base Global knowledge base tier maintained by Serials Solutions staff daily Library knowledge Base Library-specific knowledge base maintained by library staff using Serials Solutions data management tools Resource discovery tier for staff and patrons to find and use your electronic resources A-to-Z Title List

46. E-Resource Access and Management Services Thank you for your time! Thank you! Alberto Isoardo +39 333 620 5082 Alberto.Isoardo@proquest.co.uk Remember: “Complete Solutions for Today’s Electronic Collections”