2. HNC/D Administration and Information Technology
One Centre’s Experience

3. About me Curriculum Leader for Administration and Tourism
External Verifier for HN Administration 363
Member of review team for 2010 framework
Deliver on HNC/D Admin and IT

4. Summary of Year 1 - HNC 2nd year delivering new HNC Framework
Integration of delivery on Units
Office Admin/Office Technologies
PDP/Work Experience
Office Admin Outcome 2 – stress
Covered in PDP
Office Admin Outcome 3 – customer care
Covered in Creating a Culture of Customer Care

5. Summary of Year 1 Integration of assessments
Communication: This year we integrated the communications report with Outcome 1 Office Technologies
Other possible integration: Outcome 3 Creating a Culture of Customer Care
Office Technologies exemplar – add appropriate alternative solutions
Spreadsheet Unit – centre using centre devised assessment, not using exemplar

6. Approach to Graded Unit 1
Learner centred approach
Practice Papers for Paper 1 subject by subject
Breakdown Mandatory question and Extended Response Questions

7. Summary of Year 2 – HND Core Units
IT in Business: Advanced Databases
Content same as previous Unit
Good exemplar
IT in Business: Advanced Spreadsheets
No comment – 2nd semester delivery

8. Core Units IT in Business: Advanced Word Processing Additions
Advanced columns
More research (housestyles)
Mailmerge using spreadsheet
Filtering in spreadsheets (if, and, else)
Track changes different – accept/reject

9. Core Units IT in Business: Advanced Word Processing Deletions
Manuscript element
Exemplar – prefer the new exemplar
More about manipulation and functions of package

10. Core Units Presentation Skills Little change in content
Exemplar solution – include appropriate centre acceptable solutions

11. Core Units ICT in Business BIM/Project Management put back together
Content similar to both previous Units
Outcome 2 – revision of OT plus some additional knowledge
Exemplar – check solution for Outcome 3 Project Management

12. Core Units Developing the Individual within a Team
Content broadly the same
Exemplar – solid checklists
Set up “event” (sponsored walk, training event)
Office Management
New exemplar – little problem, add centre solutions

13. Core Units Graded Unit 2 Criteria the same
Exemplar marking scheme for each topic in extended response 5 marks — 3 marks theory, 2 marks linked to case study
Graded Unit 3
Exemplar – clear, learners liked

14. Approach to Graded Unit 2
Learner centred approach
Practice questions for Paper 1 subject by subject
Breakdown Extended Response Questions linked to practice case study

15. Approach to Graded Unit 3
Learner centred approach
Planning Stage - complete

16. 2nd Year - HND
Delivery of 15 credits at HNC results in only 4 credits available as options
Local articulation agreement with HE establishment
Business Culture and Strategy
Managing People and Organisations

17. 2nd year - HND Created matrix for following Units:
Business Culture and Strategy
Managing People and Organisations
Office Management
Developing the Individual within a Team
ICT in Business

18. 2nd Year - HND Once matrix was complete, delivered topics eg
Leadership (DWIT O2, OM O1, MPO O3)
Motivation (MPO O2, OM O1)
Organisational Structure (MPO O1, 4, OM O1, ICT O1)
Change Management (OM O2, BCS O5)
PESTEL framework/external environment (BCS O1-5, OM O2)

19. Impact on Delivery Integrated delivery of content
Learners have rounded knowledge
Relies on experienced members of staff in business and administration
Close collaboration between staff, dependent on programme team

20. Impact on Assessment Learners assessed when topics complete
Integration of assessment not yet done – difficult due to different evidence requirements

21. Last slide . . .
Questions?