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Alnoor Ebrahim, Associate Professor, Harvard Business School Kelly McCarthy, Senior Manager, Global Impact Investing Network Daniel Brown, Doctoral Candidate, Harvard Business School Correspondence to: aebrahim@hbs.eduaebrahim@hbs.edu The State of Impact Measurement An update for the Social Impact Investment Taskforce Guildhall, London, July 9, 2015
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At a Glance: G7+1 Mobilizing Convene diverse players (Canada, France) Influence legislation (Aus, Italy, Japan) Build knowledge base via investor surveys & academic centers (Aus, Italy, US) Standardizing Process guides (Japan, UK, Germany) Process/assurance standards (Germany, UK) Outcome standards by industry (France, UK) Transparency/reporting (Germany, UK, US) Financing Pay for Success/SIBs (Aus, Canada) Bank of unclaimed assets (Japan) Catalyze philanthropic support (US) Source: National Advisory Board updates to Social Impact Investment Taskforce (2015)
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It is early days (still)… Though there is increasing understanding of social impact measurement, the practice is still under development. (Japan) [Need] to develop an impact measurement culture before setting impact objectives to measure. (Italy) Measurement of impact … continues to vary on a deal-by-deal basis. (Canada) Source: National Advisory Board updates to Social Impact Investment Taskforce (2015)
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I.Methods II.Adoption III.Ecosystem
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Guidance (process) Impact Measurement Working Group Social Impact Investment Taskforce (2014 ) JP Morgan (2015 ) EVPA (2013 )
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Methods for different stages Estimating Impact for due diligence 1 Monitoring Impact to improve program 3 Evaluating Impact to prove social value 4 Planning Impact through strategy 2 Expected Return SROI Theory of Change Logic Model Mission Alignment Social Value Criteria Scorecards Quasi-Experimental & Experimental Methods RCT Historical baseline Pre/post test Regression discontinuity design Difference in differences Post-InvestmentPre-ApprovalDue Diligence Process Alignment: Source: Ivy So & Alina Staskevicius, (2015), “Measuring the ‘impact’ in impact investing,” Harvard Business School, MBA independent project. http://www.hbs.edu/socialenterprise/pdf/MeasuringImpact.pdf http://www.hbs.edu/socialenterprise/pdf/MeasuringImpact.pdf
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Data Quality GIIRSGRISASBSROI Materiality Reliability Comparability Additionality Universality
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Data Quality GIIRSGRISASBSROI Materiality √√√ Reliability √√√√ Comparability √√√(√) Additionality √ Universality √√√
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I.Methods II.Adoption III.Ecosystem
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EVPA Guidance Adoption How social/environmental performance of investees is measured IRIS Metrics Adoption
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So… Investors appear to be seeking and using general guidance and some standardized metrics But… What are they actually measuring ? How are they judging performance ?
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Top 10 IRIS metrics RankRegistered UsersMetric 157Client Individuals: Total (PI4060) 250Full-time Employees: Total (OI3160) 344 Jobs Created at Directly Supported/Financed Enterprises: Total (PI3687 ) 442Permanent Employees: Total (OI8869) 541EBITDA (FP1657) 641Net Income (FP1301) 737Client Individuals: Female (PI8330) 830Net Income Before Donations (FP3274) 930Units/Volume Sold: Total (PI1263) 1029Part-time Employees: Total (OI8864) 166 registered users
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Top 10 IRIS metrics RankRegistered UsersMetric 157Client Individuals: Total (PI4060) 250Full-time Employees: Total (OI3160) 344 Jobs Created at Directly Supported/Financed Enterprises: Total (PI3687 ) 442Permanent Employees: Total (OI8869) 541EBITDA (FP1657) 641Net Income (FP1301) 737Client Individuals: Female (PI8330) 830Net Income Before Donations (FP3274) 930Units/Volume Sold: Total (PI1263) 1029Part-time Employees: Total (OI8864) 166 registered users. Financial
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Top 10 IRIS metrics RankRegistered UsersMetric 157Client Individuals: Total (PI4060) 250Full-time Employees: Total (OI3160) 344 Jobs Created at Directly Supported/Financed Enterprises: Total (PI3687 ) 442Permanent Employees: Total (OI8869) 541EBITDA (FP1657) 641Net Income (FP1301) 737Client Individuals: Female (PI8330) 830Net Income Before Donations (FP3274) 930Units/Volume Sold: Total (PI1263) 1029Part-time Employees: Total (OI8864) 166 registered users. Financial, Operational/HR
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Top 10 IRIS metrics RankRegistered UsersMetric 157Client Individuals: Total (PI4060) 250Full-time Employees: Total (OI3160) 344 Jobs Created at Directly Supported/Financed Enterprises: Total (PI3687 ) 442Permanent Employees: Total (OI8869) 541EBITDA (FP1657) 641Net Income (FP1301) 737Client Individuals: Female (PI8330) 830Net Income Before Donations (FP3274) 930Units/Volume Sold: Total (PI1263) 1029Part-time Employees: Total (OI8864) 166 registered users. Financial, Operational/HR, Social (output)
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Top 10 IRIS metrics RankRegistered UsersMetric 157Client Individuals: Total (PI4060) 250Full-time Employees: Total (OI3160) 344 Jobs Created at Directly Supported/Financed Enterprises: Total (PI3687 ) 442Permanent Employees: Total (OI8869) 541EBITDA (FP1657) 641Net Income (FP1301) 737Client Individuals: Female (PI8330) 830Net Income Before Donations (FP3274) 930Units/Volume Sold: Total (PI1263) 1029Part-time Employees: Total (OI8864) 166 registered users. Financial, Operational/HR, Social (output/ outcome )
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Performance challenges Source: GIIN, J.P. Morgan 2015 Given these challenges, how satisfied are investors with the social performance of their portfolios?
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Performance relative to expectations
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Measurement Conundrum Many challenges to measuring social impact… Yet investors are satisfied with social performance! o Highly idiosyncratic practice; limited convergence o Little external scrutiny or reporting obligations o Few incentives or demands for systematized information See: GIIN/J.P. Morgan 2015; EVPA 2014. Investing for Good, Esmée Fairbairn, Big Society Capital (2015), “Oranges and Lemons.”Oranges and Lemons New Philanthropy Capital (2014), “Smart Money: Understanding the Impact of Social Investment.”Smart Money: Understanding the Impact of Social Investment
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I.Methods II.Adoption III.Ecosystem
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A Growing Ecosystem Standard s & Ratings Guidance Metrics
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Where are we? Impact Measurement Working Group, Social Impact Investment Taskforce, 2014 Emergence Convergence Standardization Integration Convergence on: Process guidelines Data quality (except additionality) Not on: Metrics (by industry, investment stage, or investor type) Performance of investees or investors
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