1. Job Interviews Module Twenty Nine Copyright © 2014 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin

2. Learning Objectives LO 29-1 Apply strategies for job interviews. LO 29-2 Know details for consideration before job interviews. LO 29-3 Know techniques for practice before job interviews. LO 29-4 Apply strategies for traditional interview question responses. 29-2

3. Learning Objectives LO 29-5 Apply strategies for salary and benefits negotiations. LO 29-6 Apply strategies for behavioral and situational interview preparation. LO 29-7 Apply strategies for phone and video interview preparation. 29-3

4. Job Interviews Today many employers expect you to:  Be more aggressive.  Follow instructions to the letter.  Participate in many interviews.  Have one or more interviews by phone, computer, or video.  Take one or more tests, including drug and aptitude tests. 29-4

5. Why do I need an interview strategy? 1.What about yourself do you want the interviewer to know? 2.What disadvantages or weaknesses do you need to minimize? 3.What do you need to know about the job and the organization to decide whether to accept this job if it is offered to you? 29-5

6. What details should I think about?  What to wear  In general, dress conservatively.  What to bring to the interview  Bring extra copies of your résumé.  Bring copies of your work or a portfolio  Bring the names, addresses, and phone numbers of references 29-6

7. What details should I think about?  What to write down  The name of the interviewer.  What the interviewer liked about you and any negative points.  Answers to your questions.  When you’ll hear from the company. 29-7

8. What details should I think about?  How to get there  Do a practice run to gauge traffic and parking.  Arrive at the interview 15 minutes early.  Double-check your appearance before the interview. 29-8

9. Should I practice before the interview?  How to act  Be professional, but also be yourself—be your best self.  Review your accomplishments to get a firm sense of your self-worth.  If the interview involves eating or drinking, be conservative. 29-9

10. Should I practice before the interview?  Opening  Get to know the interviewer.  Listen for information that could be useful later in the interview. 29-10

11. Should I practice before the interview?  Body  Highlight your qualifications for the job.  Watch time; get key points in.  Conclusion  Close with an assertive, positive statement. 29-11

12. Stress Interviews  Stress interview  deliberately puts the applicant under stress  If you get questions that put you on the defensive, rephrase them in less inflammatory terms, if necessary, and then treat them as requests for information. 29-12

13. The Communication Behaviors of Successful Interviewees 29-13

14. How should I answer traditional interview questions? 1.Tell me about yourself. 2.“What makes you think you’re qualified to work for this company?” 3.“What two or three accomplishments have given you the most satisfaction?” 4.“Why do you want to work for us?” 5.“What college courses did you like best? Least?” 29-14

15. How should I answer traditional interview questions? 6.“Why are your grades so low?” 7.“Where do you see yourself in five years?” 8.“What are your interests outside of work?” 9.“What have you done to learn about this company?” 10.“What are your strengths?” Weaknesses? 29-15

16. Poor Responses to Behavioral Interview Questions 29-16

17. Good Responses to Interview Questions 29-17

18. Negotiating Salary and Benefits  The best time to negotiate is after you have a job offer.  Prepare by finding out the going rate  Seek a win-win situation  What is a fair package, including benefits, for what you can offer?  Be prepared to reject offers. 29-18

19. How can I prepare for behavioral and situational interviews?  Behavioral interviews  ask the applicant to describe actual behaviors, rather than plans or general principles.  Situational interviews  put you in a situation that allows the interviewer to see whether you have the qualities the company is seeking. 29-19

20. Behavioral Interview Questions 29-20

21. How can I prepare for phone or video interviews?  Tape yourself so you can make any adjustments in pronunciation and voice qualities. 29-21

22. How can I prepare for phone or video interviews?  Practice short answers to questions.  After giving a short answer in the interview, say, “Would you like more information?” 29-22

23. How can I prepare for phone or video interviews?  To prepare for a video interview.  Practice your answers.  Tape the interview as many times as necessary to get a tape that presents you at your best.  Be specific. Since the employer can’t ask follow- up questions, you need to be detailed about how your credentials could help the employer. 29-23