1. The Department of Oncology Dr Adnan Ezzat Chairman, Department of Oncology King Faisal Specialist Hospital & Research Centre Healthcare System®

2. Strategic Planning for the Department of Oncology  Highly selective, set priorities and does not constitute a comprehensive review of organization’s activities (Eadie, 1993; Shea, 1997)  Strategic planning should be constructive, consensus building activity that focuses on the health of the organization  It provides direction and meaning of day to day activities

3. Why Do It? It can help improve performance It definitely can stimulate future oriented thinking

4. Strategic Planning Process  Participants in the process  Where are we now?  Where do we want to be?  How do we get there?  How do we track and measure our progress?

5. Participant 1- Medical staff from Department of Oncology 2- Medical staff from other major departments in the hospital 3- Nursing staff 4- Technical staff (Radiation, others) 5- Physics and Biomedical Engineering 6- Pharmacy 7- Social Services 8- Nutrition and Food Services 9- Support staff and others 10- Research Centre

6. Where Are We Now?  BMT- 78  Clinics-77/week  Simulation service- 10/week  Consultants-26  Assistants-15  Fellows-05  Beds- 103  New patients- 2,700  O.P. encounters- 60,000  Radiation portals- 67,000

7. Where Are We Now?  External Assessment Analysis of the key external forces (factors) that affect the environment in which our department functions  Internal Assessment (3 Ps) Evaluation of the Oncology Department performance, problems, and potentials

8. Where Do We Want To Be? First Oncology Retreat 1st March 2001 Olaya Holiday Inn  Mission  Vision  Core Purpose  Core Values

9. To provide excellent cancer care, education, and research by means of integrated teamwork. Mission Statement

10. Vision To become the best international center for cancer research, prevention, and treatment.

11. To deliver accessible, comprehensive, compassionate, state-of-the-art, cancer care. Core Purpose

12. Core Values  Loyalty: We believe in and are committed to the Mission of the Department and the organization.  Integrity: We act with honesty and accountability to merit the trust of our colleagues and those we serve.  Team Work: We work together collaborating among individuals, departments and institutions.  Excellence: We set and adhere to the highest standards possible for all that we do.

13. Where Do We Want To Be?  Periodic review  Timeline for outcome measures  Section Heads  Site specific program  Program leader  Clear objectives, vision for progress  Components: – Interdisciplinary team work – Patient care guidelines – Education (patient, family, public, and staff) – Research – Outreach Activities

14.  Patient care  Education  Research  Administrative affairs Where Do We Want To Be?  Departmental staff  Suggest one item to enhance

15. Where Do We Want To Be?  Customers’ Satisfaction  Hospital Departments What is your departmental expectation from the Department of Oncology?  Focus Group Meeting Nursing, Pharmacy, Social Services, Nutrition, etc.  Strengths, weaknesses, and opportunities

16. Where Do We Want To Be? Second Oncology Retreat Wednesday, 23 May 2001 Postgraduate Auditorium  108 Attended  Major items validated but analysis is not complete

17. How Do We Get There?  Action Plan Comprehensive Cancer Centre National Cancer Institute  3rd Retreat