1. E-commerce Lecture 4 Ravi Raman rraman@wvu.edu CERC, West Virginia University

2. No slides for Dr. Reddy

3. Potential Projects: e-learning Sangam: A collaboration service for group class projects Pariksha: Interactive testing service for skills assessment using IMS Question and Test Interoperability specifications

4. Potential Projects: e-health Mail order Pharmacy and Nutrition Supplies Shopping Agent for Medical Equipment Supplies Patient Health Maintenance Service Patient Contact Management Transcription service for Mobile Healthcare Providers Voice Shopping Portal for Healthcare Health benefits Claims Processing

5. Sangam: A collaboration service for group class projects Enrollment service (project coordinator and members) Authentication service Information archiving (files & records) versioning Access control (read-only, read-write) Workflow coordination Project status assessment Rapid communications (e-mail and IM)

6. Pariksha: Interactive testing service for skills assessment IMS Question and Test Interoperability specifications (version 1.01) Enrollment service (teachers and students) Authentication service (teachers and student) Test authoring service (based on IMS QTI) Test repository service (test specification, question bank, solutions) Test administration service (test schedule, test results, individual and group scores)

7. Mail order Pharmacy and Nutrition Supplies Voice and Web interface for customers Customer login Browse products Place Orders Order tracking

8. Shopping Agent for Medical Equipment Supplies Voice and Web interface for customers Filters for specific products Customer login Browse products Place Orders Order tracking

9. Patient Health Maintenance Service Voice and Web interface for patients Login Input of patient log (medications, vital signs, therapies, alerts) Web review of patients by healthcare provider

10. Patient Contact Management Voice and Web interface for patients Simple phone triage Schedule appointments Record messages Appointment reminders

11. Transcription service for Mobile Healthcare Providers Voice and Web interface for nurses Identify type of report procedure checklist Guided report writing Record additional comments Notes Repository for signoff

12. Voice Shopping Portal for Healthcare Voice and Web interface for patients Employs ads and referral fees Locates vendors for desired product Filters to suppliers Locates healthcare providers

13. Health Benefits Claims Processing Eligibility verification Status of Claims Co-payment and Deductible Credit-card based payment of accounts receivable

14. Voice Services Inventory VoiceXML gateway Scripts Voice Input grammars Stored Voice Output HTML, VoiceXml PCs Phones Web server Orders Customers Catalog

16. E-speak Infrastructure to develop and deploy platform- independent e-services Provides service advertisement, service discovery and access control Open source, Cross-platform, exploits Java, XML www.e-speak.net bazaar.sis.pitt.edu/espeak_tutorial

17. E-commerce Lecture 4 Ravi Raman rraman@wvu.edu CERC, West Virginia University