1. Burlington County College Middle States Conference Dec. 9, 2010 Your Presenters are Dr. Robert C. Messina President rmessina@bcc.edu Stephen L. DiPietro Assistant to the President sdipietr@bcc.edu

2. Burlington County College Six Months Out…….. Infrastructure Review Examples: –Currency of Signage –Showcase locations of interest –Highlight student achievements –Institutional Awards [video catalogue] –Physical Plant Update Planning grid

3. Burlington County College Six Months Out…….. HOTEL –Technology –Location –Service

4. Burlington County College Six Months Out…….. Floor Plan Conference Room –Available 24/7 –Security –Keep fully supplied Technology Amenities –Fees? Individual Rooms Flat panel TVs, wireless access, cable On-site institutional OIT presence

5. Burlington County College Six Months Out…….. Food Service –In-house dining? –Room Service? –Hours? –Flexibility? –Private Dining Room? –Cost? –Food Expense Requirement?

6. Burlington County College Six Months Out…….. Institutional rep on-site at hotel for problems, communications, liason with college logistics director My cell phone, home phone and office contact Arrangements with your Public Safety Department for transportation from airports, trains, etc. and returning to same. Group transportation from hotel site to campus.

7. Burlington County College Six Months Out…….. When team is identified you should send a welcoming survey letter to each person to discover: –Travel plans –Home & Work address –E-mail [personal/work] –Cell, work and home phones –Special needs –Dietary restrictions –Allergies & medications –Emergency contact

8. Burlington County College Six Months Out…….. Develop a budget for visit to submit to college administration Elements –Hotel rooms [read contract] –Food –Opening Night Dinner –Transportation/travel –Daily refreshments –Welcome baskets –Campus signage –Welcome badges –Technology [fax, phone, copier, support, etc.] –Postage

9. Burlington County College Six Months Out…….. Build website http://my.bcc.edu/CD/VirtualTour/ files/index2.htmlmy.bcc.edu/CD/VirtualTour/ files/index2.html –For team - consider virtual tour of campus –For steering committee – consider a blog –For students, staff, trustees, governmental leaders, community

10. Burlington County College Six Months Out…….. Resource Room –Repository of institutional data –Documentary evidence of statements made in committee reports –Consistently maintained by OIR personnel

11. Burlington County College Two Months Out…….. Arrange campus welcome signage and set up welcome on college website as well as hotels daily events screens Welcome badges for staff, mission cards, screen savers on mission and goals, etc.

12. Burlington County College Six Weeks Out…….. Mailing to Team –Commerative pen loaded with the Final Report and virtual campus tour –Hard copy of report –Supporting materials –Packaged in college briefcase and mailed

13. Burlington County College One Month Out…….. Schedule –Who would the team like to meet? –Examples of three day agenda –Examples of meeting grids

14. Burlington County College One Month Out…….. Arrange for exit interview venue Video record for trustees, staff, students and community

15. Burlington County College One Month Out…….. Establish work room venue on campus Close proximity to resource room Contain extensions of key personnel Computers, supplies, fax, copier College liason in the area

16. Burlington County College One week before…….. Institutional Pep Rally –Motivational activity for steering committee, staff, faculty and students

17. Burlington County College Day Before…….. Hospitality Baskets –Placed in room prior to arrival –Contents should mirror food products grown/produced in your area. Examples: cranberries and craisans in Burlington County, soft pretzels and Tastykakes in Philadelphia –Maps, tourism booklets, institutional history pubs, reading lights, mugs, cheeses, crackers, nuts, juices/water bottles, etc. Good idea to place name tags that will be used during site visit on the baskets

18. Burlington County College Day One…….. Welcome Dinner –Menu should reflect local fare and interesting –Seating approach should mix all constituent groups –Tables named for local enviornments –Tone setting experience –Limited talks –Menu cards –Internal recommendations

19. Burlington County College Our Experience……..the Results Passed all 14 standards Recipient of 22 commendations No recommendations

20. Burlington County College Questions