1. MRS Company Partner Service: Operations Network

2. What is the Operations Network? This group was founded in Spring 2013. It is a FREE network for:  Employees of any MRS Company Partner  Employees who work in Operations 2

3. We want you!  Fieldwork (online and offline)  Telephone unit  Field force  Data Processing  Quality Control  Payroll  Office Support  Panels 3

4. What can MRS Operations Network do for YOU? 4 Access content tailored for YOU Hear Interesting & Relevant Speakers Network with peersMeet Quarterly at MRS Attend the Operations Network Christmas Party

5. Topics from Previous Meetings Successfully implementing a Pension Plan Interviewer Quality & Standards How long should surveys be? Interviewer compared to ‘suggers’ 5

6. Examples topics which we will discuss: Bonus Schemes for Interviewers Case Study Recruiter Training/Rogue Respondents Paperless Record Keeping 6

7. Join Today!! To join this network, please email networking@mrs.org.uk stating your company name and job title(s). 7 This network addresses the issues that are important to us.“ - Richard Sheldrake, Deputy Chair, CPS Board

8. 21 – 23 May 2014, Hilton Metropole, Brighton The annual BIG Conference is unique because it is totally focused on business research & marketing issues. It enables those who share an interest in business-to- business research, both buyers and suppliers, to meet like-minded colleagues. 8