1. RCN BMIS EHNN Joint Event London February 2004 Considering the e-learning needs Maureen A. Eby SHSW, The Open University

2. Scale of the Open University operation 250 separate course web sites in use 313 courses using FirstClass conferencing – over 300,000 users by the end of 2003 – 11,500 students on one course (T171) 136 courses using electronic assignment submission and marking (eTMA) 246 courses incorporate guided electronic resources from Open Libr@ry

3. The OU learning environment Not just old traditional distance learning or new e-learning expertise in printed and AV learning materials highly-developed co-publishing business high value on range of student support, including face-to-face so…a new blend of: electronic services online learning multiple media learning materials effective personal local and distance support

4. Conferencing/ messaging eTMAs Lyceum FirstClass Basic Structured Tutor groups Study guide Dynamic course calendar Online resources eBooks Other digital documents Open Libr@ry ROUTES eJournals Databases ICT preparation and support ICT skills modules Online tuition Bespoke web sites Non-academic services Student record Bulletin board Admin information Generic study skills Student Home SAMS authentication Student eDesktop CD-ROMs DVDs Connectivity?

5. Some e-learning challenges in health and social care Low level of ICT skills and confidence Poor access to suitable computers and the Internet (firewall and slow network problems) Local technical and learning support patchy Poor integration with local human resources/staff development frameworks Difficulty getting protected time and allocated space at work (easier at home for some) Competes with face-to-face training culture Assessment possibilities more limited Learners can feel isolated and lonely (especially with emotionally-charged content)

6. More on OU e-Learning Go to: http://www.open.ac.uk/elearning http://www.teachandlearn.net/