1. Stages in Training Management Goals Define Objectives Audience & Content Selected Training Method Training Delivery Evaluation of Training

2. Defining Objectives Requirements –Clear –Measurable –Set a deadline Process: Include key constituents Specify outcomes of learning

3. Audience Who gets trained How many get trained How soon do they get trained

4. Who Instructs? Supervisor Co-worker Training specialist Subject matter expert Self-paced instruction

5. Training Content Basic skills Interpersonal skills Conceptual skills Specialized skills

6. Training Methods On-the-job Classroom (lecture, discussion) demonstrations) Simulations Case studies

7. On-Site Delivery Orientation On the job Apprenticeship Job aids Coaching

8. Off-Site Delivery Lecture/Classroom Simulations Case studies Audio-visual Computer aided instruction

9. Advanced Technologies Computer based instruction Interactive video Teleconference Multi-media (cd and text) Web-based Virtual reality

10. Choose criteria -- reaction to training, Learning, performance change, production results Assessment designs –Pre-post test –Matched groups Costs and benefits Evaluating Training

11. Backwards & Forwards Summing up: Today we looked at the nuts and bolts of training: the steps in setting up a training program, training methods, delivery methods (old & new) and evaluation of training. Looking ahead: Next time we continue with career development