1. NB SPEAKING

2. At a hotel Say hello Say what you want to do Ask for information – Type of rooms – Price – Breakfast included – Air-conditioning – Free wi-fi You want to visit Bristol with your partner. Telephone the hotel and book a room. Ask about Situation of hotel Book the room Say good bye

3. A Job Interview Say good morning/afternoon Introduce yourself Ask about – Shop opening times – Work on Saturdays? – Uniform – Coffee and lunch breaks – salary You are looking for a job as a shop-assitant. Thank the interviewer Say good bye

4. Renting a house Say good morning/afternoon Say what you want Describe the house Say how long you want the house for You want to rent a house for a family of five and a dog. You go to the estate agent’s Ask about Location Price What is included Pets? Plan a day to see the house Say Thank you and good bye