1. A Short Program on Productivity and Time Management Northeast Utilities January 29, 2013 Bill Jawitz

3. Reduced resources Reduced resources Multiple IT platforms Multiple IT platforms New people (colleagues & clients) New people (colleagues & clients) Shifting culture Shifting culture Natural resistance to change Natural resistance to change

4. Shock Anger Depression Reconstruction Upward Turn Acceptance & Hope

5. To support each other even more To support each other even more To practice even more refined decision making To practice even more refined decision making To focus even more on best practices To focus even more on best practices To grow your skill sets To grow your skill sets

6. TM Self-Assessment Top Time Wasters Daily Planning Checklist Daily Planning Checklist Task Time Estimate Log Task Time Estimate Log Best email practices Best email practices Time Management Tips Time Management Tips

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8. 1.Plan Effectively 2.Capture & Review Tasks 3.Prioritize & Schedule Time 4.Delegate & Supervise 5.Organize Your Info & Space 6.Optimize Procedures & Systems (email) 7.Manage Expectations & Boundaries 8.Know and Grow Self & Others

9. It’s a misnomer It’s a misnomer  Self and others Always more to do than time available Always more to do than time available  Choice management If you don’t control how you spend your time, events and other people will If you don’t control how you spend your time, events and other people will

10. What can you control? What can you control? What can you influence? What can you influence? What is truly beyond your control/influence? What is truly beyond your control/influence?

11. 1.Rate of output relative to labor and materials 2.The quality of something that causes or assists healthy growth

12. 20% Input 80%Output

13. Legal workflow – File opening / closing – Research – Doc creation & mgmt. – Discovery; dockets – Outside counsel mgmt.

16. Self-Assessment – How well do you plan? Self-Assessment – How well do you plan? Daily and weekly planning is THE first and most important discipline Daily and weekly planning is THE first and most important discipline 15 minutes each morning 15 minutes each morning 30-45 each Monday 30-45 each Monday

17. Do first thingReview your schedule Review your to-do’s Scan next few daysAdjust as needed Select to-do’s Determine whitespace Estimate to-do timeBlock in time

19. Daily and/or weekly: Production (client work) Communication (initiating or responding) Admin (time recording) Client development

20. Check whitespace Determine scope Pause to reflect Add 33% Track for one week

21. Makes you proactive, less reactive Makes you proactive, less reactive Puts anchors in your day Puts anchors in your day Reduces interruptions Reduces interruptions Minimizes multitasking Minimizes multitasking

22. A B C D E F G.... Z 1 2 3 4 5 6 7.... 26 A B C 2 E G D F 1 5 6 3 4 7

23. Stress: higher risk of mistake, increased rework, longer hours, more frustration

24. Good Interruptions (when you do it) Bad Interruptions (when someone else does it to you)

25. Try it for an hour a day Search YouTube to learn how

26. Even for 30 minutes a few times a day

27. Pick 2-3 must-do’s per day during planning time Establish precise, incremental objectives Build in Buffer blocks Reassess every 90 minutes and adjust

28. Make criteria explicit Contributes unique value Will build capacity External deadlines Speed to completion Removal of impediment

29. Urgent but Not Important Important but Not Urgent Not Important and Not Urgent Urgent and Important

30. Across, up & down Your clients, colleagues, and outside counsel Your clients, colleagues, and outside counsel Your boss(es) Your boss(es) Your support team Your support team

31. What do you need from people so you can serve them most effectively? More specificity? Less micro-managing? More lead time? Better prep?

32. Everyone’s favorite station: WIIFM Share how their cooperation will get them more of what they want

35. Coordinating or doubling up on meetings Coordinating or doubling up on meetings Initial or low-level research Initial or low-level research Non-legal work Non-legal work What else? What else?

36. Acknowledge request first Acknowledge request first “That’s not something we’re able to accommodate” “That’s not something we’re able to accommodate” “I’ll be able to get to that in __ days/weeks” “I’ll be able to get to that in __ days/weeks” ??? ???

37. “A lack of planning on your part does not constitute an emergency on my part.”

38. Establish timeframe at the front end of each interaction

39. 39 Drive Influence Steadiness Compliance DISC Style Indicator

40. Multiple inboxes with rules Batch email response time Educate others

42. 42

43. 43 Categories : Action Needed Information Request Confirmed Delivery ACTION NEEDED: Schedule Jones deposition for next week DELIVERED: Baker summary judgment motion for your review

44. 44 EOM (End of message) NRN (No reply/thanks needed)

45. 45 Change subject line instead of re-using an old email Don’t perpetuate bad subject lines

46. 46 Concise and focused 1 subject per message 1 thought per paragraph Main points, attachments and action request at top Use bullets Short sentences No jargon

47. Transition  Opportunity Productivity = making things healthier You can control & influence The planning imperative Prioritizing consciously Expectations and boundaries Use good email practices

48. Wish Want Intend Commit Act Persevere Achieve

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52. 1.Take the time management and time wasters assessments 2.Pick 1 or 2 issues to address or techniques to practice starting Monday

53. Questions? Comments?