1. National Patient Safety Goals Introduction During this tutorial, you’ll assume the place of a clinician. You’ll be presented with several situations, which will require you to act using the proper National Patient Safety Goals (NPSGs). This tutorial will help ensure that you understand the NPSGs and can properly apply them. Once you’ve completed this tutorial, you’ll excel during any Joint Commission accreditation visit. A good place to start this tutorial is the orientation, which will show you how to use all of the available functions. The Home and Resources buttons will remain inactive until you’ve completed the orientation. You can use the next button or the Orientation button below to get started. Resources Orientation Next Progress Home

2. National Patient Safety Goals Introduction During this tutorial, you’ll assume the place of a clinician. You’ll be presented with several situations, which will require you to act using the proper National Patient Safety Goals (NPSGs). This tutorial will help ensure that you understand the NPSGs and can properly apply them. Once you’ve completed this tutorial, you’ll excel during any Joint Commission accreditation visit. A good place to start this tutorial is the orientation, which will show you how to use all of the available functions. The Home and Resources buttons will remain inactive until you’ve completed the orientation. You can use the next button or the Orientation button below to get started. Resources Orientation Next Progress Home ✔

3. National Patient Safety Goals Introduction During this tutorial, you’ll assume the place of a clinician. You’ll be presented with several situations, which will require you to act using the proper National Patient Safety Goals (NPSGs). This tutorial will help ensure that you understand the NPSGs and can properly apply them. Once you’ve completed this tutorial, you’ll excel during any Joint Commission accreditation visit. A good place to start this tutorial is the orientation, which will show you how to use all of the available functions. The Home and Resources buttons will remain inactive until you’ve completed the orientation. You can use the next button or the Orientation button below to get started. Orientation Next Progress ✔ ✔ Home Resources

4. National Patient Safety Goals Introduction During this tutorial, you’ll assume the place of a clinician. You’ll be presented with several situations, which will require you to act using the proper National Patient Safety Goals (NPSGs). This tutorial will help ensure that you understand the NPSGs and can properly apply them. Once you’ve completed this tutorial, you’ll excel during any Joint Commission accreditation visit. A good place to start this tutorial is the orientation, which will show you how to use all of the available functions. The Home and Resources buttons will remain inactive until you’ve completed the orientation. You can use the next button or the Orientation button below to get started. Orientation Next Progress ✔ ✔ Home Resources

5. Progress Introduction Resources Next Previous Hi! I’m Jesse. You can find me in the nurse’s station anytime. I’m here to help you navigate this tutorial. Just click on my character to get help… but not unless you’ve completed the orientation. Use the previous and next buttons to complete the orientation. Orientation Click on me if you have any technical difficulties with the tutorial. Home ✔

6. Next Previous The image at right is the main screen of this tutorial. You can reach that screen using the Home button highlighted below. But keep in mind only the Introduction and Orientation links are available until after you complete the orientation. Progress Orientation Home Resources ✔ Introduction

7. Next Previous The Introduction button will take you to the beginning of this tutorial. Progress Orientation Home ✔ Resources Introduction

8. The Orientation button brings you back to this part of the tutorial. Next Previous Progress Orientation Home Resources ✔ Introduction

9. The Resources button will provide more information if you’d like to extend your investigation of the NPSGs. Next Previous Progress Orientation Home Resources ✔ Introduction

10. The Progress bar will show how much of the tutorial you’ve completed. Next Previous Progress Orientation Home Resources ✔ Introduction

11. Next Previous Once you complete the orientation, you can click on the highlighted areas of the home screen to enter patient rooms where you’ll need to identify and act on the proper NPSGs. Progress Orientation Home Resources ✔ Introduction

12. Next Previous You can also access a virtual training center to learn more about the NPSGs. Progress Orientation Home Resources ✔ Introduction

13. Next Previous X X When you enter a patient’s room, you’ll see a new screen. If you’re not ready to complete the activity, just click on the red “x” as shown in the upper right corner to close that screen. Progress Orientation Home Resources Scenario will be presented here. Close this window using the red x in the upper right corner if you need to get more information from the virtual training center or would like to enter a different patient room. ✔ Introduction

14. Previous Now you’ve completed the orientation and can use any of the buttons below. Get started by clicking on the Home button below to open the open the main screen. Progress Resources Orientation Home ✔ ✔ Introduction

15. Progress Next Previous Hi! I’m Jesse. You can find me in the nurse’s station anytime. I’m here to help you navigate this tutorial. Just click on my character to get help… but not unless you’ve completed the orientation. Use the previous and next buttons to complete the orientation. Orientation Click on me if you have any technical difficulties with the tutorial. ✔ Resources Home ✔ Introduction

16. Next Previous The image at right is the main screen of this tutorial. You can reach that screen using the Home button highlighted below. But keep in mind only the Introduction and Orientation links are available until after you complete the orientation. Progress Orientation ✔ Resources Home ✔ Introduction

17. Next Previous The Introduction button will take you to the beginning of this tutorial. Progress Orientation ✔ Resources Home ✔ Introduction

18. The Orientation button brings you back to this part of the tutorial. Next Previous Progress Orientation ✔ Resources Home ✔ Introduction

19. The Resources button will provide more information if you’d like to extend your investigation of the NPSGs. Next Previous Progress Orientation ✔ Resources Home ✔ Introduction

20. The Progress bar will show how much of the tutorial you’ve completed. Next Previous Progress Orientation ✔ Resources Home ✔ Introduction

21. Next Previous Once you complete the orientation, you can click on the highlighted areas of the home screen to enter patient rooms where you’ll need to identify and act on the proper NPSGs. Progress Orientation ✔ Resources Home ✔ Introduction

22. Next Previous You can also access a virtual training center to learn more about the NPSGs. Progress Orientation ✔ Resources Home ✔ Introduction

23. Next Previous X X When you enter a patient’s room, you’ll see a new screen. If you’re not ready to complete the activity, just click on the red “x” as shown in the upper right corner to close that screen. Progress Orientation Scenario will be presented here. Close this window using the red x in the upper right corner if you need to get more information from the virtual training center or would like to enter a different patient room. ✔ Resources Home ✔ Introduction

24. Previous Now you’ve completed the orientation and can use any of the buttons below. Get started by clicking on the Home button below to open the open the main screen. Progress Resources Orientation Home ✔ ✔ Introduction

25. Progress Resources Orientation Home Introduction ✔ ✔

26. Progress Resources Home ✔ Welcome to the virtual training center. Use the links below to find out specific information about each of the NPSGs listed. NPSG 1 Improve the accuracy of patient identification. NPSG 2 Improve the effectiveness of communication among caregivers. NPSG 3 Improve the safety of using medications. NPSG 6 Reduce the harm associated with clinical alarm systems. NPSG 7 Reduce the risk of healthcare–associated infections. NPSG 15 Identify safety risks inherent in the patient population. UP1 The Universal Protocol applies to all surgical and non- surgical invasive procedures. Click on the red x in the upper right corner to close this window and return to the home screen or use any of the buttons below. X X ✔ Orientation Introduction

27. Progress Resources Home ✔ NPSG 1 Improve the accuracy of patient identification. Insert detailed information and an example here. Click on the red x in the upper right corner to close this window and go back to the home screen or use the Return button to return to the virtual training center. Return X X ✔ Orientation Introduction

28. Progress Resources Home ✔ NPSG 2 Improve the effectiveness of communication among caregivers. Insert detailed information and an example here. Click on the red x in the upper right corner to close this window and go back to the home screen or use the Return button to return to the virtual training center. Return X X ✔ Orientation Introduction

29. Progress Resources Home ✔ NPSG 3 Improve the safety of using medications. Insert detailed information and an example here. Click on the red x in the upper right corner to close this window and go back to the home screen or use the Return button to return to the virtual training center. Return X X ✔ Orientation Introduction

30. Progress Resources Home ✔ NPSG 6 Reduce the harm associated with clinical alarm systems. Insert detailed information and an example here. Click on the red x in the upper right corner to close this window and go back to the home screen or use the Return button to return to the virtual training center. Return X X ✔ Orientation Introduction

31. Progress Resources Home ✔ NPSG 7 Reduce the risk of healthcare–associated infections. Insert detailed information and an example here. Click on the red x in the upper right corner to close this window and go back to the home screen or use the Return button to return to the virtual training center. Return X X ✔ Orientation Introduction

32. Progress Resources Home ✔ NPSG 15 Identifies safety risks inherent in the patient population. Insert detailed information and an example here. Click on the red x in the upper right corner to close this window and go back to the home screen or use the Return button to return to the virtual training center. Return X X ✔ Orientation Introduction

33. Progress Resources Home ✔ UP1 The Universal Protocol applies to all surgical and non-surgical invasive procedures. Insert detailed information and an example here. Click on the red x in the upper right corner to close this window and go back to the home screen or use the Return button to return to the virtual training center. Return X X ✔ Orientation Introduction

34. Scenario will be presented here. Click on the red x in the upper right corner to close this window and go back to the home screen or use any of the buttons below. Progress Resources Home ✔ X X ✔ Orientation Introduction

35. Progress Resources Home ✔ Scenario will be presented here. Click on the red x in the upper right corner to close this window and go back to the home screen or use any of the buttons below. X X ✔ Orientation Introduction

36. Progress Resources Home ✔ Scenario will be presented here. Click on the red x in the upper right corner to close this window and go back to the home screen or use any of the buttons below. X X ✔ Orientation Introduction

37. Progress Resources Home ✔ X X Scenario will be presented here. Click on the red x in the upper right corner to close this window and go back to the home screen or use any of the buttons below. ✔ Orientation Introduction

38. Can I save my progress and come back later? How do I know if my answers are being saved? How will I know when I’m finished with the tutorial? Click on the red “x” to return to the main screen or use the buttons below to continue the tutorial. How can I help you? Click on the item below that corresponds to your question. How can I help you? Click on the item below that corresponds to your question. Progress Resources Home ✔ X X ✔ Orientation Introduction

39. Can you save your progress and come back later? Because this tutorial is designed to take approximately 30 minutes, there is not an option to save your work and come back later. Click on the Return button to return to where you left off or use the buttons below to continue the tutorial. Progress Resources Home ✔ Return ✔ Orientation Introduction

40. How do you know if your answers are being saved? Progress Resources Home ✔ You can tell your answers are being saved because you’ll receive feedback for each patient scenario. Click on the Return button to return to where you left off or use the buttons below to continue the tutorial. Return ✔ Orientation Introduction

41. How will I know when I’m finished with the tutorial? Progress Resources Home ✔ Once you’ve completed all of the patient scenarios, you’ll receive a confirmation page with your score. Click on the Return button to return to where you left off or use the buttons below to continue the tutorial. Return ✔ Orientation Introduction

42. Unfortunately, you didn’t meet the requirements for this tutorial. Use the Resources and the virtual training center to practice and then try again later. Progress Resources Home ✔ Display results here. ✔ Orientation Introduction

43. Congratulations! You’ve got what it takes to pass the next TJC accreditation visit! Progress Resources Home ✔ Display results here. ✔ Orientation Introduction

44. For further information on National Patient Safety Goals, consider exploring these additional resources. Insert links to additional information here. Click here to view the credits for this tutorial.Resources Return Progress Resources Home ✔ ✔ Orientation Introduction

45. Credits This tutorial was inspired by Michael Allen’s CCAF matrix and his guidelines for creating interactive and engaging eLearning found in his book, Michael Allen's Guide to e- learning: Building Interactive, Fun, and Effective Learning Programs for Any Company (2003). The tutorial was also designed using Clark and Mayer’s multimedia principles. Please feel free to contact the authors listed below with any comments or suggestions. -Author information removed- Return Progress Resources Home ✔ ✔ Orientation Introduction