1. The Rational for Leadership and Management Training in Health Care Workers Saudi Health Leadership Institute Riyadh, KSA, 2012 Riyadh, KSA, 2012 Thomas E. Stewart MD FRCPC Chief of Medicine and Chief Clinical Officer Professor of Medicine and Anaesthesia Mount Sinai Hospital, University of Toronto

4. Outstanding Faculty

5. The Start of Your Journey

7. Module 1

8. After active engagement in this certificate program, participants will be better able to: Evaluate, assess and prepare to address challenges in health care leadership; Self-reflect and Uncover personal leadership strengths and styles; Cultivate, manage and prepare to support a high performance organizational culture.

9. MODULE 1: Foundations of Leadership

12. Leading or being prepared for change

24. 24 PHYSICIANS ARE NOTORIOUSLY SLOW AT ADOPTING BEST PRACTICES Scurvy prevention example James Lancaster shows lemon juice is effective James Lind repeats the experiment British Navy adopts lemon juice protocol British merchant marines adopt lemon juice protocol 18651795 1747 1601

25. VisionSkillsIncentivesResources Action Plan Successful Change SkillsIncentivesResourcesAction Plan Confusion VisionIncentivesResourcesAction Plan Anxiety VisionSkillsResourcesAction Plan Gradual Change VisionSkillsIncentivesAction Plan Frustration VisionSkillsIncentivesResources False Starts Framework: Five Key Change Components for Success

28. Do you understand yourself? Do you understand your team?

30. 80% of workplace problems are people problems while 20% are process problems.

32. 10% will confront aggressively or negatively < 5% will be honest and try To resolve. 70% will avoid but talk Negatively about you 15% will be nice to you

33. Learn to build a high functioning team

34. “The art of becoming a great leader is in developing your ability to leave your own ego at the door and to recognize the skills and traits you don’t possess and that you need to build a world-class organization.” Howard Schultz – Chairman of Starbucks

35. Building the People Around You Younger and Willing to Think Differently Smarter

36. I didn’t say you were a terrible doctor. Learn to communicate effectively

37. Learn to create and sell a plan

40. Learn how to think and act differently

41. Connect all Dots Use 4 straight lines Do not retrace Do not lift pen

42. Connect all Dots Use 4 straight lines Do not retrace Do not lift pen

45. tstewart@mtsinai.on.ca