1. People, process and software working together for improved business results Established in 2003, Business Performance Pty Ltd provides business and management consulting and coaching services. In addition, the product arm develops and supplies a range of business and management software products to a worldwide customer base. Products include a range of tools, templates and guides and cover a variety of management areas, including training and development, talent management, project management and change management. All products can be purchased online from the Business Performance Pty Ltd website at www.businessperform.com

2. Leslie Allanwww.businessperform.com1 Leslie Allan Director Vicki Heath Director Jennifer McCoy Senior Associate Andy Beaulieu Senior Associate

3. Our Activities: Business/Management coaching Software tools and guides 25% discount for AITD members Reference website www.businessperform.com Leslie Allanwww.businessperform.com2 Our Specialities: Training and Development Workplace Communication Talent Management Organizational Change Project Management Leslie Allan Director Vicki Heath Director Jennifer McCoy Senior Associate Andy Beaulieu Senior Associate

4. Leslie Allanwww.businessperform.com3 Employee Performance Diagnostic Tool Training Course Setup Checklist Certificate of Completion Training and Development Plan Form Training Attendance Form – Single Session Certificate of Completion (Mail Merge) Training Needs Analysis Worksheet Training Attendance Form – Multi-session Training Participant Feedback Form Training Needs Analysis Spreadsheet Personal Action Plan Form Training Participant Feedback Spreadsheet Learning Outcomes Template Skill Assessment Form – Individual Training Session Plan Template Skill Assessment Form – Group Training Course Information Sheet Trainer Effectiveness Rating Form Training Registration Form Training Schedule Spreadsheet 19 customisable templates MS Word and MS Excel format

5. Leslie Allanwww.businessperform.com4 Training Project Definition Template Training Needs Analysis Template Training Program Design Template Learning Outcomes Template Training Schedule Spread- sheet Project Scorecard Training Project Plan Template Training Needs Analysis Work­sheet Training Manual Template Post- implement- ation Review Form Program Communic- ation Plan Template Training Session Plan Template 12 customisable templates MS Word and MS Excel format Bonus project measuring and reporting tool

6. Leslie Allanwww.businessperform.com5 Based on MS Excel Click 'n' go reports and charts Training reports and charts: Training Activity by Participant Training Expenditure by Department Training Expenditure by Group Training Expenditure by Provider Training Expenditure by Purchase Status Training Hours by Department Training Hours by Group Training Hours by Trainer Training Hours by Training Outcome Training Hours by Training Results Training Hours by Provider

7. Leslie Allanwww.businessperform.com6 Customisable templates MS Word format

8. Leslie Allanwww.businessperform.com7 Complete benchmarking and reporting package Package includes: assessment and reporting guide customizable assessment form analysis and reporting sheets

9. Leslie Allanwww.businessperform.com8 Unique CHANGE™ Approach Customisable workbook Program workbook includes: Change profile scoping worksheets SWOT Analysis worksheet Goal setting tools Force Field Analysis worksheet Stakeholder management worksheet Skills gap worksheet Roles and responsibilities worksheet Training plan template

10. Leslie Allanwww.businessperform.com9 Practical guide for supervisors Special offer for attendees Down to earth help includes: building trust with employees defining your vision and mission clarifying your values empowering your employees giving and receiving constructive feedback setting challenging goals performing a skills audit coaching for results

11. Leslie Allanwww.businessperform.com10 PRACTICE Approach™ to Training Transfer Four Level Kirkpatrick Evaluation Toolkit Resources include: wall charts and handy reckoners trainer and training participant forms questionnaires and survey forms analysis worksheets reporting templates plan proformas checklists

12. Leslie Allanwww.businessperform.com11 Chs 1 to 7 Planning and delivering for impact 1 Introduction 2 Laying the Foundations 3 The Importance of the Workplace Environment 4 Two Views of Training 5 The PRACTICE Approach 6 Integrating the Elements 7 The Training Partnership Chs 8 to 14 Measuring and reporting impact 8 Evaluating Training Programs 9 Measuring Reaction 10 Measuring Learning 11 Measuring Behaviour 12 Measuring Results 13 Measuring Return on Investment (ROI) 14 Program Evaluation Planning and Reporting 15 In Conclusion

13. Leslie Allanwww.businessperform.com12 Chs 1 to 7 Planning and delivering for impact Before During After

14. Leslie Allanwww.businessperform.com13 Chs 8 to 14 Measuring and reporting impact

15. Leslie Allanwww.businessperform.com14 Customisable Resources: The PRACTICE Approach Checklist Performance Diagnostic Flow Chart Certificate of Completion Form Certificate of Completion Form (Mail Merge) Certificate of Completion Data Source Personal Action Plan Form Training and Development Plan Form Program Communication Plan Form Stakeholder Partnership Plan Form Training Evaluation Data Collection Plan Evaluation Report Communication Plan (Format: MS Word, MS Excel, PDF) Transfer of Training Checklist – Org Unit Program Transfer of Training Checklist – Individual Training Training Participant Feedback Form Training Participant Feedback Spreadsheet Skill Assessment Form – Individual Skill Assessment Form – Group Training Transfer Survey Form Training Transfer Interview Form Organizational Results Survey Form Level 4 Evaluation Worksheet Training ROI Survey Form Training ROI Worksheet Training Program Evaluation Report

16. Leslie Allanwww.businessperform.com15 Customisable tools for all five levels Complete guide with working examples

17. Leslie Allanwww.businessperform.com16 To receive your 25% discount: Log in at www.aitd.com.auwww.aitd.com.au Click on Member Access > Training tools www.aitd.com.au/memberaccess/Training_Tools Scroll to Business Performance Pty Ltd: Trainer Resources section Click on AITD Member Discount link

18. Read reviews and testimonials – on product pages Download sample files and intro chapters Review or download full catalogue Ideas Forum – knowledgebase of management and training articles Subscribe to newsletter – news, Q&A, tips and special offers Facebook and Twitter – daily management and training tips Download this presentation Showbag flyer lists urls Leslie Allanwww.businessperform.com17

19.  From all of us on the Business Performance team. Leslie Allanwww.businessperform.com18

20. Leslie Allan has been assisting organizations improve their capability for over 20 years. He has contributed in various roles as manager, consultant and trainer within the manufacturing and service industries, both for public and private sector organizations. On the people side, Mr. Allan has set up and managed training functions for leading multinationals. His achievements include reducing online learning costs by 80 percent and increasing employee course completions by 540 percent. Taking a strategic approach to investing training resources also led him to develop a best practice model for training functions. Leslie Allanwww.businessperform.com19 Mr. Allan’s external and internal consulting roles have seen him lead successful projects in strategic planning, workplace communications, and quality and HR information systems. He is also a seasoned instructional designer and trainer, having taught a variety of programs in both vocational colleges and industry. Mr. Allan is a prolific writer on business issues, with many journal and web articles to his credit. He is also the author of five books on employee capability, training and change management. Mr. Allan currently serves as Divisional Council Member for the Australian Institute of Training and Development and is a member of the Australian Institute of Management and the American Society for Quality.

21. Leslie Allanwww.businessperform.com20