1. All staff meeting 7 June 2011 Shared Service Centre - ICT BV 2013 – Operational management 2013

2. Shared Service Centre - ICT Deans of faculties and UB plan to integrate their ICT departments with Shared Service Centre (SSC) – ICT Formal intention of deans to reorganize announced end May IB has decided that ISS should also participate in this process: strengthens ISS position & that of our employees Aim is to decrease systems vulnerability, use advantages of scale IB’s decision is first step in the process: meeting held with OLITS staff Reorganization proposal will follow and this will be dealt with in accordance with EUR reorganization code University council level with reference to institute council via ISS member of the University Council Also look at possible collaboration with UB: not a formal intention to reorganize at this stage Remains ISS decision what level of cooperation with SSC

3. Operational management 2013 Operational management 2013 (Bedrijfsvoering 2013 – BV 2013) Major program of projects for the entire EUR support organisation: increase quality by improved systems, processes & more support for support staff Led by Bart Straatman (Executive Board) & approved by Deans (including ISS rector) 6 program areas: –Teaching & Research; –Marketing & Communication –HR & Organisation; –ICT & business process support; –Management Information & Finance; –Campus Services (Woudenstein)

4. Operational management 2013 (BV 2013) Teaching & Research –Teaching – e.g. student information system, automated timetabling (including rooms), evaluations, teaching products etc –Research e.g.research information systems, grant & project support systems etc Marketing & Communication –E.g. Corporate communication, research marketing, teaching marketing etc HR & Organisation –Talent management e.g. training, talent market place, remuneration policy & incentives –Internationalisation eg. Support for ex pats e.g. housing in Rotterdam, support with legal requirements –E-HR: greater use of automation e.g. holiday registration, multiple choice model but also facilities to support time reporting for projects ICT & Business process support –Technical infrastructure, servers, work place, IT Architecture Management information (MI) & finance –MI: covers info on teaching, research, personnel as well as finance –Finance: invoice workflows, intra EUR charges, monthly closing & reporting Campus services –Audio visual teaching environment, study & library facilities, Woudenstein campus renovation

5. BV 2013 Some projects are very interesting for ISS in particular HR projects important for all employees ISS participation: –Previously via action groups: Michel Wesseling, Paul Huber, Leonie de Wilde, Renée de Louw –Future: participation in project teams: coordinated via HOTO’s –General contacts : Renée de Louw (also member of HR steering committee) Lunch meeting with Bart Straatman in small aula on June 22 nd. All support staff are invited, however anyone is welcome to register. Find out more & ask questions, give input Invitations will go out this week – event coordinated here with Sandra Nijhof

6. Educational Affairs Didactic Scan Fellowships Accreditation News MA Restructuring New Educational Initiatives Finally….