1. Course Title Effective Training Ideas That Won’t Break the Bank Colleen Billings, PHR Billings Piano Gallery

2. 1-2-3-Needs Analysis 1.What is the Learning Gap –Industry: Music business, manufacturer, retail –Business: general acumen, awareness of your business –Product knowledge –Soft Skills: sales, customer service, negotiation –Technical: QuickBooks, Excel, internal systems 2.What is the Time Available to Bridge the Gap? –Is it a developmental need vs. immediate improvement scenario 3.What is the budget available?

3. Learning Methods Get the Learner Involved –How do you learn best? –How do you learn something new? Hands On 1:1 Mentoring Repetition Read, practice, do Classroom lead Ask them to propose a plan

4. Formal Education Community College/Technical School –QuickBooks –Marketing Small Business Development Center –Management courses –Business Plans SCORE –Management/Leadership Local Library –Excel; MS Office; basic accounting Recreation Department –Public speaking

5. Local Organizations Dale Carnegie Training-$$$ –Skills for Success –Presentation Skills –Leadership/Management Course Chamber of Commerce-$ –Monthly meetings/Speaker Series Local Associations-$ –Toastmasters International Regional Management Associations-$$ –MRA

6. Internal Resources Manufacturer’s Reps –Put ’Em to Work! Business Books –Team book club –Presentation assignment –Ask them to lead a discussion of a chapter

7. Team Resources Set up Mentoring Relationships –Pair on a project –Research a problem/Present a solution –Process documentation and improvement 1:1 Goal Setting –Top 3 Focus Areas

8. NAMM Resources NAMM.org NAMM University site-It’s New and Improved! Newsletters Industry Publications-Share articles

9. Technical Resources Lynda.com –Lunch with Lynda! –Group or individual –Excel; Time Management; QuickBooks; PhotoShop Star12.com

10. Social Resources Facebook and Twitter –Manufacturers –NAMM! –Local music scene –Business Magazines Inc; Fast Company; etc.

11. More Social LinkedIn –Company Page –Industry Leaders –Manufacturers –Groups with similar interests Retail Music –Connect to others in the Industry

12. Online Goldmine Blogs-Subscribe, Read, Share, Discuss –Talent Management Magazine White Papers Webinars YouTube “How-To” Videos

13. Colleen Billings, PHR Billings Piano Gallery lovemyhrlife@gmail.com www.facebook.com/lovemyHRlife www.linkedin.com/colleenbillings