1. Perspectives 2008 Canadian The Future of Connected Learning: SkillSoft Strategy John Ambrose November 6, 2008

2. Speed of Change

5. Project Management Customer Service Leadership Development Compliance Six Sigma Connected Learning

6. Three Market Shifts

7. Shift 1: Learning Portability Shift 1: Learning Portability

8. The Mobility Paradox 10% of this year’s 1.2B handsets will be web-ready smart phones Will grow to 30% by 2011

9. The Mobility Paradox “In 2007, portable media was expected to grow very quickly – driven by the perceived need for disconnected learning” “In 2008, however, the expected growth has declined as a result of an increased focus on the appropriateness of delivery modality.” - IDC eLearning Report, June 2008

10. Learning Delivery Trends

11. Mobile Devices Mobile Challenges Multiple platforms Shifting standards Slow networks Rapid obsolescence Economics

12. Mobile ‘Truths’ Supplements, but does not replace traditional e-learning Component of the corporate “learning ecosystem” Appropriate content, appropriate device, appropriate time Tracking and reporting is key Should not be device dependent SkillSoft platforms continue to evolve to offer increasing mobile capabilities Must be simple

13. Mobile is an Extension of the eLearning Ecosystem Online Offline Watch or listen to downloaded video or MP3 Search a database for urgent snippet Select from many modes Take a course or read a chapter on an airplane

14. Offline Courses

15. Offline Chapters

16. SkillSoft’s Years of Mobile Expertise pda.books24x7.com Compatible with: PDAs, Smartphones, Palm Blackberry, Windows Mobile Pocket PCs, iPhone Available to Books24x7 corporate customers at no additional charge*

17. New Mobile Enhancements Visual Indicator Above Search button Appears on Every Page

19. Innovation Lab Preview

20. SkillSoft Strategy: Continues to be an R&D priority Mobility is an extension, not replacement Focus on “In-between” learning Web/email delivery Trackability is key

21. Shift 2: Learning Ubiquity Key is Overcoming Obscurity

22. SkillSoft Portlets liberate learning SkillSoft Learning Programs Search-and-LearnSearch-and-Learn My Plan BooklistBooklist FavoritesFavorites

23. Passive Generic Static

25. Active Personal Dynamic

27. How Can These Drive Learning Ubiquity? Web 2.0 and Social Learning Web 2.0 and Social Learning

28. User-Generated Recommendations

29. User-Generate Tags (Coming Soon)

30. User-Shared Annotations (Coming Soon)

31. SkillSoft and the Collaborative Web SkillSoft Ubiquity Strategy: Leverage Portals and Web 2.0 Technologies Must Add Incremental Value to Learning Drives Ubiquity Trackable and Reportable

32. SHIFT #3 The War for Talent SHIFT #3 The War for Talent

35. New Segment Emerging Talent Management

36. New Segment Emerges Common Thread

37. Focus today is on automating existing processes

38. “Simply can not automate your way out of a global skills shortage”

39. Example: How Learning and Talent Management Integrate

40. AutomatingIntegratingMeasuring Changing Behavior Sustainable Business Value Learning Drives Behavior Change

41. SkillSoft and Talent Management Our Strategy: Very Early Market “Swiss” with TM vendors Leverage OLSA Listen to clients Learning as the ‘Killer Talent App’

42. THANK YOU! John Ambrose jambrose@skillsoft.com